Training, Quality

Job Title:Quality & Training ManagerLocation:GhatkoparCompany:Tensai – Marketing AgencyWorking Days and Timings:Monday to Friday (10am to 6:30pm), Sat -Sun fixed offsJob Description:We are looking for aQuality & Training Managerto oversee performance monitoring and skill development of our Business Development Executives (BDEs). The role will...

The Quality and Training manager will play a critical role in ensuring our sales team delivers an exceptional customer experience. This individual will be responsible for monitoring and evaluating agent performance through call and ticket audits, as well as designing and delivering engaging training programs for new hires and existing staff. The ideal...

We are hiring for Training Team Lead into Banking or BFSI sector. Can join immediately with us. Designs training & test modules based on needs.· Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations.· Resolves issues pertaining to process knowledge with clients.· Ensures that Quality, CSAT, Resolution...

Job Description – Head Quality & Training (Collections – Personal Loan Call Centre)Location: MumbaiDepartment: Collections – Personal Loan (Call Centre)Reports to: Head – CollectionsRole SummaryThe Quality & Training Head will be responsible for designing, implementing, and monitoring quality and training frameworks for the Personal Loan collections...

What you are signing up forWe are actively scaling up our curriculum and quality team which supports youth employability programs pan India. These programs tackle the ever-growing skill gap challenge faced by youth in developing countries. Through proven program design, we work to identify, skill, and empower underprivileged youth through a combination of...

Responsible for the quality management framework and driving training programs that enhance service delivery across all customer touchpoints. Quality Management and Process Improvement, Training and Development, Team Leadership and Coaching. Required Candidate profile5 years of experience in service quality and training preferably within customer experience...

Job Title: Clinical Quality Assurance Compliance & trainingExperience: 5 plus yearsLocation: MumbaiType: Full-timeExperience Level: [Senior] Manager/Senior ManagerDepartment: Clinical Research Department Purpose of this Role:This role will be responsible for oversight on end-to-end clinical trial activities from quality perspective. This role will be...

Company OverviewSir H. N. Reliance Foundation Hospital & Research Centre is a 345-bed, technologically-advanced, multi-specialty tertiary care hospital located in Mumbai. Recognized for its excellence in various medical disciplines and progressive diagnostic services, the hospital is designed to meet international standards. Its rich history dates back to...

Job title AssistantAssistant Manager - RCM Training Position Position Position PositionPosition summary The Assistant Manager for RCM Training is responsible for the overall strategy, development, and delivery of training programs for employees in the Revenue Cycle Management department. This role ensures that all new hires and existing staff are proficient...

Role & responsibilitiesConducting product and process training at all levels- telecallers /team leader/ Managers.Conducting quality and training sessions whenever required.Managing a team of Quality officers.Ensuring that the feedback and report on quality are shared with Team Leaders on a regular basis to understand the gap.Conducting quality and training...