Customer Experience Liaison
2 weeks ago
Customer Service AmbassadorThe Customer Service Ambassador plays a pivotal role in ensuring a seamless customer experience by delivering exceptional support through various communication channels including phone, email, chat, or in-person interactions.This role demands strong problem-solving skills, professionalism, and effective time management to handle customer inquiries, resolve issues, and maintain detailed records of customer interactions.Critical Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely manner, providing accurate information about products, services, and policies.Handle customer complaints and provide suitable solutions while escalating complex issues to supervisors or technical teams when necessary.Key Performance Areas:Maintain detailed records of customer interactions in CRM systems, updating customer accounts and processing orders, returns, or requests as needed.Stay updated on product offerings, services, and new launches, understanding and communicating company policies clearly to customers.
-
Customer Experience Ambassador
23 hours ago
Tirupati, India beBeeCustomerService Full timeUnlock a dynamic career in customer service where you can make a real difference in people's lives. As a Customer Service Representative, you will be the voice of our organization, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.Key Responsibilities:Handle inbound and outbound calls to address...
-
Customer Experience Advocate
1 week ago
Tirupati, India beBeeCustomerService Full timeAbout UsWe are a leading provider of accounting and business management solutions.Job Overview:This role requires problem solvers who can collaborate with cross-functional teams to ensure customer satisfaction.Resolution, not just response, is expected from this position.The job involves working in a variable shift schedule based on business needs.Candidates...
-
Technical Customer Advocate
2 weeks ago
Tirupati, India beBeeCustomer Full timeJob DescriptionAs a customer engineer, you will serve as the primary technical liaison for customers, providing expert guidance and support in implementing and supporting marketing automation solutions.You will collaborate closely with cross-functional teams to deliver on complex customer projects. Key responsibilities include:Designing and implementing data...
-
Bengali Customer Experience Specialist
2 weeks ago
Tirupati, India beBeeCustomerSupport Full timeBengali Language Support Specialist RoleAre you passionate about delivering exceptional customer experiences in Bengali? We are seeking a skilled and dedicated individual to join our team as a Customer Support Specialist.We offer the opportunity to work with a dynamic team, supporting customers through various communication channels. Your role will be to...
-
Senior Customer Experience Manager
7 days ago
tirupati, India beBeeCustomerSuccess Full timeCookd is a smart food innovation company that has disrupted the way India cooks. Our products are developed by professional chefs and delivered to customers worldwide, making cooking easy, quick, and delicious.We are expanding our operations and need one customer success professional to lead our growth.Key qualifications include 3-5 years of experience in...
-
Senior Customer Experience Specialist
2 weeks ago
Tirupati, India beBeeCustomerSupport Full timeJob Role:We are seeking a skilled Customer Support Professional to provide excellent customer service to clients through calls, emails, and chats. The successful candidate will have strong problem-solving skills, excellent communication abilities, and a deep understanding of our products or services.Key Responsibilities:Communicate with customers via phone,...
-
Chief Customer Experience Architect
16 hours ago
Tirupati, India beBeePersonalization Full timeTechnical Lead for Salesforce Marketing Cloud PersonalizationThis role involves overseeing the design and deployment of Salesforce MCP solutions to create seamless customer experiences.Key Responsibilities:Create and deploy sitemaps, datasets, and WebSDK in MCP to enable personalized interactions.Design catalogs, content zones, page types, and map attributes...
-
Sales and Service Liaison
2 weeks ago
Tirupati, India beBeeCustomerSupport Full timeJob Title: Sales and Support AssociateWe are seeking a highly skilled and experienced Sales and Support Associate to join our team. This is a full-time remote position that offers excellent growth opportunities.The successful candidate will be directly working with our team based in the USA. The role involves providing exceptional customer service, managing...
-
Tirupati, India beBeeEngagement Full timeCustomer Experience StrategistTransform customer interactions into unforgettable experiences.As a seasoned Digital Customer Engagement Manager, you will spearhead the development and implementation of forward-thinking customer engagement strategies that leave lasting impressions. Collaborate with cross-functional teams to craft innovative solutions that...
-
Transforming Customer Experiences
15 hours ago
Tirupati, India beBeeTransformation Full timeCloud Contact Center Transformation SpecialistWe are seeking an experienced Cloud Contact Center Transformation Specialist to join our team. This is a unique opportunity to work on a cloud contact center transformation project for one of our major fintech clients.The ideal candidate will have strong hands-on experience with Amazon Connect and a solid...