Senior Customer Experience Manager

Job Role:We are seeking a skilled Customer Support Professional to provide excellent customer service to clients through calls, emails, and chats. The successful candidate will have strong problem-solving skills, excellent communication abilities, and a deep understanding of our products or services.Key Responsibilities:Communicate with customers via phone,...

Customer Service AmbassadorThe Customer Service Ambassador plays a pivotal role in ensuring a seamless customer experience by delivering exceptional support through various communication channels including phone, email, chat, or in-person interactions.This role demands strong problem-solving skills, professionalism, and effective time management to handle...

Unlock a dynamic career in customer service where you can make a real difference in people's lives. As a Customer Service Representative, you will be the voice of our organization, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.Key Responsibilities:Handle inbound and outbound calls to address...

About UsWe are a leading provider of accounting and business management solutions.Job Overview:This role requires problem solvers who can collaborate with cross-functional teams to ensure customer satisfaction.Resolution, not just response, is expected from this position.The job involves working in a variable shift schedule based on business needs.Candidates...

Role: Senior Manager - Data & System Integrations – CRM, Analytics & Platform EnablementReporting to: Performance Lead – Digital & MartechLocation: GurgaonAbout Us: VML, a WPP company, is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with...

Bengali Language Support Specialist RoleAre you passionate about delivering exceptional customer experiences in Bengali? We are seeking a skilled and dedicated individual to join our team as a Customer Support Specialist.We offer the opportunity to work with a dynamic team, supporting customers through various communication channels. Your role will be to...

Customer Experience StrategistTransform customer interactions into unforgettable experiences.As a seasoned Digital Customer Engagement Manager, you will spearhead the development and implementation of forward-thinking customer engagement strategies that leave lasting impressions. Collaborate with cross-functional teams to craft innovative solutions that...

Technical Lead for Salesforce Marketing Cloud PersonalizationThis role involves overseeing the design and deployment of Salesforce MCP solutions to create seamless customer experiences.Key Responsibilities:Create and deploy sitemaps, datasets, and WebSDK in MCP to enable personalized interactions.Design catalogs, content zones, page types, and map attributes...

Job Title: Strategic Operations LeaderThe Senior Manager will be responsible for overseeing plant operations and supply chain management, ensuring seamless integration and formulating strategic plans for future growth.Main Responsibilities:Business Strategy: Collaborate with cross-functional teams to develop business strategies, identifying opportunities and...

Cloud Contact Center Transformation SpecialistWe are seeking an experienced Cloud Contact Center Transformation Specialist to join our team. This is a unique opportunity to work on a cloud contact center transformation project for one of our major fintech clients.The ideal candidate will have strong hands-on experience with Amazon Connect and a solid...