Network Voice Engineer
23 hours ago
Job Title:Senior Technical Support Engineer- Network Voice EngineerCertification :CCNA Voice/CCNP CollaborationMicrosoft Teams Voice Certification Avaya, Genesys, or other VoIP certifications ITIL FoundationExperience:6 to 8 +yearsEducation:Bachelors degree in computer science, Telecommunications, or related field.Responsibilities:Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX, CUBE, and SIP trunking.Implement voice gateways, dial plans, QoS policies, and session border controllers (SBCs).Integrate Microsoft Teams, Zoom Phone, or other cloud-based telephony solutions.Troubleshooting & Support (L2/L3):Resolve call routing issues, codec mismatches, latency, jitter, and packet loss in VoIP networks.Debug SIP, H.323, MGCP, and RTP/RTCP protocols using Wireshark, SIPp, or other tools.Provide L2 escalation support for voice-related incidents and outages.Monitoring & Optimization:Monitor voice quality metrics (MOS, Jitter, Latency) using tools like SolarWinds, Cisco Prime, or IR Prognosis.Optimize QoS policies for voice traffic prioritization.Perform capacity planning and upgrades for VoIP infrastructure.Security & Compliance:Implement voice security measures (TLS, SRTP, firewall policies for VoIP).Ensure compliance with PCI-DSS, HIPAA, or other regulatory standards (if applicable).Collaboration & Documentation:Work with network, security, and cloud teams for cross-functional projects.Maintain network diagrams, SOPs, and change management records.Provide 24/7 network and security support as required.Mandatory:Cisco UC Suite (CUCM, CUC, UCCX, CUBE, IMP)SIP, H.323, MGCP, RTP/RTCP protocolsVoice Gateway Configuration (ISDN, PRI, FXO/FXS, SIP Trunking)QoS for Voice (DSCP, LLQ, AutoQoS) Experience with Cisco Jabber, Webex, and MRA deployments.Troubleshooting with Wireshark, RTMT, etc.Session Border Controllers (AudioCodes, Oracle SBC, Cisco CUBE)Basic Networking (VLANs, Routing, Firewall ACLs for VoIP)Strong understanding of network infrastructure, design, and troubleshooting.Excellent communication skills in English (both verbal and written).Ability to work efficiently in a team-oriented environment with high self-motivation.A customer-focused mindset with strong delivery service ethics.Good understanding of Monitoring tools such as SolarWinds, Manage Engine Ops Manager, Zabbix etc.Willingness to work in a 24/7 support window.Good understanding of the ITSM processes.
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Network Voice Engineer
23 hours ago
indore, India Intertec Softwares Full timeJob Title:Senior Technical Support Engineer- Network Voice EngineerCertification :CCNA Voice/CCNP CollaborationMicrosoft Teams Voice Certification Avaya, Genesys, or other VoIP certifications ITIL FoundationExperience:6 to 8 +yearsEducation:Bachelor's degree in computer science, Telecommunications, or related field.Responsibilities:Deploy and...
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Network Voice Engineer
1 week ago
Indore, Madhya Pradesh, India Intertec Softwares Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Title:Senior Technical Support Engineer- Network Voice EngineerCertification :CCNA Voice/CCNP CollaborationMicrosoft Teams Voice Certification Avaya, Genesys, or other VoIP certifications ITIL FoundationExperience:6 to 8 +yearsEducation:Bachelor's degree in computer science, Telecommunications, or related field.Responsibilities:Deploy and...
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Network Voice Engineer
2 days ago
Indore, Madhya Pradesh, India Intertec Softwares Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title:Senior Technical Support Engineer- Network Voice EngineerCertification :CCNA Voice/CCNP CollaborationMicrosoft Teams Voice Certification Avaya, Genesys, or other VoIP certifications ITIL FoundationExperience:6 to 8 +yearsEducation:Bachelors degree in computer science, Telecommunications, or related field.Responsibilities:Deploy and...
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Network Voice Engineer
4 weeks ago
Indore, India Intertec Systems Full timeJob Description Skills: Cisco Unified Communications, SIP Protocol, Cisco Webex, Cisco Routers, Cisco Unified Communications Manager (CUCM), Avaya IP Telephony, Avaya Products, UCCX, Job Title:Senior Technical Support Engineer- Network Voice Engineer Certification - CCNA Voice/CCNP Collaboration - Microsoft Teams Voice Certification - Avaya, Genesys, or...
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Intertec Systems
7 days ago
Indore, India Intertec Systems Full timeJob Title : Senior Technical Support Engineer - Network Voice : Bachelors degree in computer science, Telecommunications, or related : 6 to 8 :- CCNA Voice/CCNP Collaboration- Microsoft Teams Voice Certification- Avaya, Genesys, or other VoIP certifications- ITIL :- Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX,...
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L2 Network Voice/IP Telephony Engineer
3 weeks ago
Indore, India ti steps Full timeDescription :JOB PURPOSE : The L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony solutions. including Cisco Jabber, Webex, MRA, and Recording Servers. The role requires deep expertise in Cisco Call...
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Network Voice Avaya IPT L2
22 hours ago
indore, India Intertec Softwares Pvt Ltd Full timeThe L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony solutions. including Cisco Jabber, Webex, MRA, and Recording Servers. The role requires deep expertise in Cisco Call Manager, SIP, H.323,...
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Network Voice Avaya IPT L2
2 days ago
Indore, Madhya Pradesh, India Intertec Softwares Pvt Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per yearThe L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony solutions. including Cisco Jabber, Webex, MRA, and Recording Servers. The role requires deep expertise in Cisco Call Manager, SIP, H.323,...
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Network Voice Avaya IPT L2
2 days ago
Indore, Madhya Pradesh, India Intertec Softwares Full time ₹ 12,00,000 - ₹ 24,00,000 per yearThe L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony solutions. including Cisco Jabber, Webex, MRA, and Recording Servers. The role requires deep expertise in Cisco Call Manager, SIP, H.323,...
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Network Engineer
2 weeks ago
Indore, India Intertec Systems Full timeDescription : Skills : - Avaya IP Telephony, Cisco Unified Communications, IP Telephony, cisco IPT, CUCM, Cisco Jabber, Webex, VoIP Solutions.The L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony...
