Network Voice Avaya IPT L2
18 hours ago
The L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony solutions. including Cisco Jabber, Webex, MRA, and Recording Servers. The role requires deep expertise in Cisco Call Manager, SIP, H.323, VoIP protocols, and contact center solutions to ensure high availability, performance, and security of voice networks.QUALIFICATION:Bachelors degree in computer science, Telecommunications, or related field.CERTIFICATIONS: CCNA Voice/CCNP Collaboration Microsoft Teams Voice Certification Avaya, Genesys, or other VoIP certifications ITIL FoundationEXPERIENCE:6-8 YearsRESPONSIBILITIES (INCLUDES ALL TASKS):Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX, CUBE, and SIP trunking.Implement voice gateways, dial plans, QoS policies, and session border controllers (SBCs).Integrate Microsoft Teams, Zoom Phone, or other cloud-based telephony solutions.Troubleshooting & Support (L2/L3):Resolve call routing issues, codec mismatches, latency, jitter, and packet loss in VoIP networks.Debug SIP, H.323, MGCP, and RTP/RTCP protocols using Wireshark, SIPp, or other tools.Provide L2 escalation support for voice-related incidents and outages.Monitoring & Optimization:Monitor voice quality metrics (MOS, Jitter, Latency) using tools like SolarWinds, Cisco Prime, or IR Prognosis.Optimize QoS policies for voice traffic prioritization.Perform capacity planning and upgrades for VoIP infrastructure.Security & Compliance:Implement voice security measures (TLS, SRTP, firewall policies for VoIP).Ensure compliance with PCI-DSS, HIPAA, or other regulatory standards (if applicable).Collaboration & Documentation:Work with network, security, and cloud teams for cross-functional projects.Maintain network diagrams, SOPs, and change management records.Provide 24/7 network and security support as required.TECHNICAL SKILLS /COMPETENCIES:MANDATORY Cisco UC Suite (CUCM, CUC, UCCX, CUBE, IMP) SIP, H.323, MGCP, RTP/RTCP protocols Voice Gateway Configuration (ISDN, PRI, FXO/FXS, SIP Trunking) QoS for Voice (DSCP, LLQ, AutoQoS) Experience with Cisco Jabber, Webex, and MRA deployments. Troubleshooting with Wireshark, RTMT, etc. Session Border Controllers (AudioCodes, Oracle SBC, Cisco CUBE) Basic Networking (VLANs, Routing, Firewall ACLs for VoIP)Strong understanding of network infrastructure, design, and troubleshooting.Excellent communication skills in English (both verbal and written).Ability to work efficiently in a team-oriented environment with high self-motivation.A customer-focused mindset with strong delivery service ethics.Good understanding of Monitoring tools such as SolarWinds, Manage Engine Ops Manager, Zabbix etc.Willingness to work in a 24/7 support window.Good understanding of the ITSM processes.OPTIONALMicrosoft Teams Direct Routing / Operator ConnectGenesys/Avaya Contact Center SolutionsCloud Telephony (AWS Chime, Zoom Phone, Webex Calling)Scripting (Python, PowerShell for automation)Experience with SD-WAN for VoIP optimizationSOFT SKILLS:MANDATORYSelf-confidence, motivation, and ability to work independently and in a teamAbility to collaborate with stakeholders at the operational levelStrong customer service orientation
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Network Voice Avaya IPT L2
3 weeks ago
Indore, India Intertec Systems Full timeJob Description Skills: Avaya IP Telephony, Cisco Unified Communications, IP Telephony, cisco IPT, CUCM, Cisco Jabber, Webex, VoIP Solutions, The L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony...
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Network Voice Avaya IPT L2
2 days ago
Indore, Madhya Pradesh, India Intertec Softwares Pvt Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per yearThe L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony solutions. including Cisco Jabber, Webex, MRA, and Recording Servers. The role requires deep expertise in Cisco Call Manager, SIP, H.323,...
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Network Voice Avaya IPT L2
2 days ago
Indore, Madhya Pradesh, India Intertec Softwares Full time ₹ 12,00,000 - ₹ 24,00,000 per yearThe L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony solutions. including Cisco Jabber, Webex, MRA, and Recording Servers. The role requires deep expertise in Cisco Call Manager, SIP, H.323,...
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Network Voice Engineer
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Indore, India Intertec Systems Full timeJob Description Skills: Cisco Unified Communications, SIP Protocol, Cisco Webex, Cisco Routers, Cisco Unified Communications Manager (CUCM), Avaya IP Telephony, Avaya Products, UCCX, Job Title:Senior Technical Support Engineer- Network Voice Engineer Certification - CCNA Voice/CCNP Collaboration - Microsoft Teams Voice Certification - Avaya, Genesys, or...
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Network Engineer
2 weeks ago
Indore, India Intertec Systems Full timeDescription : Skills : - Avaya IP Telephony, Cisco Unified Communications, IP Telephony, cisco IPT, CUCM, Cisco Jabber, Webex, VoIP Solutions.The L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony...
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Network & Security Analyst L2
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indore, India Intertec Softwares Pvt Ltd Full timeJOB TITLE: Network & Security Analyst L2 - (Indore, India) JOB PURPOSE: We are looking for a highly skilled Network & Security Analyst L2 with extensive hands-on experience in implementing, configuring, integrating, and supporting network and security technologies. The ideal candidate will be responsible for ensuring a secure, resilient, and high-performing...
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L2 Network Voice/IP Telephony Engineer
3 weeks ago
Indore, India ti steps Full timeDescription :JOB PURPOSE : The L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony solutions. including Cisco Jabber, Webex, MRA, and Recording Servers. The role requires deep expertise in Cisco Call...
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Intertec Systems
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Indore, India Intertec Systems Full timeSkills :Network Security, F5 LTM, Cisco Networking, Palo Alto, Firewall Management, VPN Administration, SSL/TLS, Intrusion Title :Network & Security Analyst L2 (Indore, India)Job Purpose :We are looking for a highly skilled Network & Security Analyst L2 with extensive hands-on experience in implementing, configuring, integrating, and supporting network and...
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Intertec Systems
6 days ago
Indore, India Intertec Systems Full timeJob Title : Senior Technical Support Engineer - Network Voice : Bachelors degree in computer science, Telecommunications, or related : 6 to 8 :- CCNA Voice/CCNP Collaboration- Microsoft Teams Voice Certification- Avaya, Genesys, or other VoIP certifications- ITIL :- Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX,...
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Network Security Engineer
24 hours ago
indore, India Intertec Softwares Pvt Ltd Full timeJob Title: Network Security EngineerJob Purpose :We are looking for a highly skilled Network & Security Analyst L2 with extensive hands-on experience in implementing, configuring, integrating, and supporting network and security technologies. The ideal candidate will be responsible for ensuring a secure, resilient, and high-performing network infrastructure...
