Network & Security Analyst L2

JOB TITLE: Network & Security Analyst L2 - (Indore, India) JOB PURPOSE: We are looking for a highly skilled Network & Security Analyst L2 with extensive hands-on experience in implementing, configuring, integrating, and supporting network and security technologies. The ideal candidate will be responsible for ensuring a secure, resilient, and high-performing network infrastructure across multiple platforms. QUALIFICATION: Engineering Degree (Computers / Electronics) CERTIFICATIONS: Cisco CCNP (R&S, Security or Voice)Palo Alto PCNSEF5 Certified AdministratorFortinet NSE CertificationITIL Foundation EXPERIENCE: 5-8 Years REPORTING TO: SDM NOC RESPONSIBILITIES (INCLUDES ALL TASKS): We are seeking a highly skilled Network & Security Analyst L2 with deep hands-on expertise in designing, implementing, configuring, integrating, and supporting advanced network and security solutions. The ideal candidate will be responsible for maintaining a robust, secure, and resilient network infrastructure, ensuring optimal performance, high availability, and seamless operation across diverse platforms.Key Responsibilities:Implement, configure, integrate, and support network and security solutions across multiple technologies.Strong experience in managing and administering Cisco Nexus, Catalyst, Aruba, Juniper, Fortinet and D-Link routers and switch platforms.Manage and maintain Palo Alto, Fortinet, Cisco ASA, Cisco Firepower.Manage and maintain F5 LTM, Cisco ISE, HP Aruba ClearPassManage and maintain Voice (IPT), Cisco call manager, Contact center, Avaya, Exotel etcProvide expertise in WAN connectivity, transport types, and network protocols.Troubleshoot and configure IPsec and SSL VPNs.Deploy and manage Cisco & HP Aruba wireless technologies for environments with over 500 users.Identify security threats and develop appropriate protection measures.Perform Vulnerability Assessments and ensure compliance with security standards.Review system changes for security implications and recommend improvements.Collaborate with stakeholders at Operational and Business Levels.Perform Root Cause Analysis (RCA) for all reported network-related incidents.Ensure compliance with ITIL processes and Project Management principles.Maintain DHCP, DNS, and Proxy (IronPort/Forcepoint) configurations.Work under pressure in a fast-paced environment while multi-tasking efficiently.Demonstrate excellent problem-solving skills and attention to detail.Provide 24/7 network and security support as required. TECHNICAL SKILLS /COMPETENCIES: MANDATORY Mandatory experience with F5 LTM, Palo Alto, Aruba ClearPass, Fortinet, Cisco ASA, Cisco ISE, Cisco Firepower.Extensive knowledge of Cisco networking and strong hands-on experience with routers, switches, and security appliances.Familiarity with network monitoring tools and best security practices.Strong understanding of network infrastructure, design, and troubleshooting.Excellent communication skills in English (both verbal and written).Ability to work efficiently in a team-oriented environment with high self-motivation.A customer-focused mindset with strong delivery service ethics.Good understanding of Monitoring tools such as SolarWinds, Manage Engine Ops Manager, Zabbix etc.Willingness to work in a 24/7 support window.Good understanding of the ITSM processes. OPTIONAL EDR / XDR Sentinel One, CrowdStrikePrivileged Access Management - Delinea and CyberArkForcepoint DLP and Zscaler - proxy Cisco Viptela SD-WAN and Fortinet SDWANCisco SD Access, Cisco ACIVMware NSX-TNetwork Switches Dell, Extreme SOFT SKILLS: MANDATORY Self-confidence, motivation, and ability to work independently and in a teamAbility to collaborate with stakeholders at the operational levelStrong customer service orientation