Senior Remote Support Specialist

2 weeks ago


kannur, India beBeeRemoteComputingExpert Full time

Remote Computing ExpertWe seek a seasoned remote computing professional to provide expert support services.The ideal candidate will have 6-10 years of experience in managing remote desktops, deploying applications, managing printers, and administering antivirus software and VPN systems.Remote Desktop Management: Assist users with day-to-day application issues using strong communication and troubleshooting skills on various OS platforms.Application Deployment: Experience with application deployment and troubleshooting using tools such as SCCM, Altiris, Marimba.Printer Management: Understanding of printer troubleshooting and maintenance.Antivirus Management: Knowledge of antivirus policies, remediation, and vendor management best practices.VPN Administration: Good understanding of VPN concepts, configuration, and troubleshooting techniques.Patching Concept: Experience with patch management and maintenance procedures.Scripting Knowledge: Proficiency in scripting languages including Powershell, Vbscripts, and Batch Scripts.A logical thinker and team player with excellent problem-solving skills and the ability to work independently is required. A successful candidate will be able to manage multiple tasks and priorities effectively, while maintaining a high level of customer satisfaction.



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