IT Remote Support Position

6 days ago


kannur, India beBeeTechnical Full time

Remote IT Support SpecialistWe are seeking an experienced professional to provide remote IT support for our clients. As a key member of our team, you will be responsible for troubleshooting and resolving issues related to desktop management, application deployment, printer management, antivirus management, VPN administration, and patching concepts.Desktop Management: Assist users with day-to-day application issues using good communication and troubleshooting skills on different OS platforms.Application Deployment: Experience in application deployment and troubleshooting using tools such as SCCM, Altiris, Marimba, etc.Printer Management: Understand printer troubleshooting concepts.Antivirus Management: Knowledge of antivirus policies, remediation, and vendor management.VPN Administration: Good understanding of VPN concepts and troubleshooting.Patching Concepts & Deployment Tools: Experience in patch management and patching concepts.The ideal candidate will have excellent troubleshooting skills, be able to think logically and independently, and possess strong teamwork and communication skills. They should also have experience in implementing effective solutions to resolve complex technical issues and provide high-quality support to clients.



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