Customer Success Manager
1 day ago
About Shopalyst: Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and Americas. We have offices in Fremont CA, Bangalore, and Trivandrum. Our company is backed by Kalaari Capital. Job brief : You will be heading our customer success team who helps our customers adopt data-driven marketing at scale. Responsibilities : - Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response)- Analyze data trends and client performance - Build and Manage the operations team - Provide input for product management and engineering teams Qualifications : - Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company. - Experience in stakeholder and client management. - Excellent communication, analytical and influencing skills. - Ability to build and manage a team of associates - Ability to work and succeed in a dynamic, quickly-changing environment.
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Customer Success Operations Manager
2 weeks ago
bangalore district, India Responsive Full timeResponsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you’ll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect...
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Customer Success Manager
2 weeks ago
bangalore district, India FluxGen Full timeOverview As a Key account manager, you will play a critical role in leading strategic customer relationships and ensuring exceptional customer experience that they become strong advocates for our brand, product and services. This role focuses on understanding customer’s business needs and desired outcome, ensuring successful adoption of our SaaS solutions...
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Customer Success Manager
2 weeks ago
bangalore district, India Lemnisk Full timeThe Customer Success Manager is a critical position that will work closely with the founders and leadership team of Lemnisk. We are l ooking for a maverick who is passionate about increasing the digitals share of business for different verticals. Key Responsibilities ● Overall responsibility of monthly/quarterly/annual revenue from set of Strategic...
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Customer Success Manager
2 weeks ago
bangalore district, India Bik.ai Full timeAt BIK, we are wanting to scale up to meet our exponential growth in # of Brands. Currently, have a small team of 3 CSMs These eCommerce Brands come from across geographies like India, UK, US, UAE, Singapore & more. We are looking to add our 4th CSM to handle a diverse set of clients. BIK is doubling the # of brands every quarter, and hence our teams & your...
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Technical Customer Success Manager
2 weeks ago
bangalore district, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
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Customer Success Lead
2 weeks ago
bangalore district, India Netcore Cloud Full timeRegional Lead – Customer Success Location: Bangalore, India Experience: 12–15 years Function: Customer Success About Netcore: Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention. With 25+ years of innovation and presence across 20+ countries, we...
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Customer Success Intern
1 day ago
bangalore district, India Graphy Inc. Full timeCustomer Success Intern Location: On-site | Bengaluru, Karnataka Timings: 11:00 AM - 8:00 PM Stipend: INR 20,000 per month Company: Graphy Inc. Company Website: About Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed and are looking for...
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Customer Success Executive
2 weeks ago
bangalore district, India Karix Full timeJob Role : Sr. Executive - Customer Success Job Location : Bangalore Job Responsibilities: Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving joint success. Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs....
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Customer Success Intern
1 day ago
bangalore district, India Airlearn Full timeJob Title: Customer Success Intern Location: Bangalore, India (On-site) Internship Duration: 3 months Start Date: Immediate or as per availability Role Overview: As a Customer Success Intern , you will be the first line of interaction with our learners, ensuring their onboarding, satisfaction, and retention throughout their journey with Airlearn. This is a...
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Director of Customer Success
2 weeks ago
bangalore district, India Benchire Full timeThe Director of Customer Experience (CX) will be a strategic and results-oriented leader responsible for orchestrating exceptional customer journeys and maximizing satisfaction for our B2C customers across India. This role demands a deep understanding of the Indian consumer market, particularly within the home appliances/retail sector, where product and...