IT Support Specialist
2 weeks ago
Information Technology Support RoleJob Overview:We are seeking a skilled Information Technology Support Specialist to join our team. In this role, you will serve as the primary point of contact for end-users, providing support via phone, chat, or self-service tickets.Key Responsibilities:Qualify and open tickets for remediation of events, working closely with cross-functional teams to ensure timely resolution.Triage tickets to respective teams, providing regular updates to stakeholders.Ensure efficient follow-up on tickets until closure, maintaining a high level of customer satisfaction.Required Skills and Qualifications:Ability to understand email flow issues both internally and externally, with a focus on troubleshooting and resolving complex technical problems.Provide end-user support, OS troubleshooting, and basic software support (MS Office, Messengers, Outlook, etc.).Demonstrate high-level customer relationship skills, including email etiquette and excellent communication skills.Ability to work in rotational shifts, with a willingness to adapt to changing priorities and deadlines.Benefits:Opportunity to work in a dynamic environment with a talented team of professionals.Competitive compensation package, including salary and benefits.Professional growth and development opportunities, including training and mentorship.What We Offer:A comprehensive training program to ensure your success in the role.The opportunity to work on a wide range of projects, developing your technical skills and expertise.A collaborative and supportive work environment, with regular feedback and coaching.
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IT Support Specialist
2 weeks ago
bharatpur, India beBeeSupport Full timeJob Title:IT Support SpecialistAbout the Role:We are seeking a highly skilled IT support specialist to join our team. As an IT support specialist, you will be responsible for providing remote technical support to employees, managing onboarding and offboarding processes, and maintaining documentation for IT support procedures.Key Responsibilities:Provide...
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Desktop Support Specialist
5 days ago
bharatpur, India beBeeDesktopSupport Full timeDesktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to fill this critical role.The successful candidate will investigate systemic issues that negatively affect the end-user experience, implement solutions to increase productivity and work with stakeholders to understand needs and pain points that impact productivity.Troubleshoot...
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Customer Support Specialist
4 days ago
bharatpur, India beBeeCustomerSupport Full timeCustomer Support SpecialistThe Customer Support Specialist plays a pivotal role in delivering exceptional customer experiences by providing timely and effective support through various communication channels.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a prompt manner.Provide accurate information regarding products,...
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User Experience Support Specialist
2 weeks ago
bharatpur, India beBeeSupport Full timeJob Title: User Experience Support SpecialistAbout the Job:We are seeking a skilled User Experience Support Specialist to join our team. In this role, you will be responsible for providing remote technical support to end-users, troubleshooting application issues, and deploying applications across different operating systems.Key Responsibilities:The ideal...
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Technical Support Specialist
2 weeks ago
bharatpur, India beBeeCustomerSupport Full timeTechnical Support SpecialistWe are seeking a Technical Support Specialist to join our team. As a key member of our technical support department, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our software applications.Provide timely and accurate technical support to internal and external users,...
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Remote Customer Support Specialist
1 week ago
bharatpur, India beBeeCustomerSupport Full timeRemote Customer Support OpportunitiesWe are seeking highly skilled and motivated Remote Customer Support Specialists to deliver exceptional service to our clients.Key Responsibilities:Provide world-class customer support via phone, responding to inquiries professionally and providing accurate information in a timely manner.Troubleshoot customer issues and...
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IT Operational Support Specialist
1 week ago
bharatpur, India beBeeIstemspecialist Full timeJob Title: IT Support SpecialistWe are seeking a proactive IT Support Specialist to oversee and coordinate our overseas IT operations. This role involves hands-on ticket management, smart routing, and team leadership to ensure timely, efficient, and customer-focused IT support.The IT Team Leader will log, track, and assign tickets, make routing decisions...
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PDI Solutions Support Specialist
2 weeks ago
bharatpur, India beBeePdi Full timeWe are seeking a skilled PDI Solutions Support Specialist to provide comprehensive support for our retail and petroleum clients.Key Responsibilities:Deliver Level 2/3 support for PDI applications across multiple locations.Maintain system performance, ensuring platform stability and uptime.Troubleshoot incidents, configuration issues, and integration...
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Global Technical Support Specialist
2 weeks ago
bharatpur, India beBeeTechnical Full timeGlobal Technical Support SpecialistWe are seeking a skilled technical support specialist to join our team in providing assistance with global SaaS products, enterprise applications, and IT systems. This long-term freelance role is ideal for professionals who excel at troubleshooting, customer interaction, application support, and technical analysis across L1...
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GenAI-Support Specialist
4 weeks ago
Bharatpur, India BCforward Full timeAbout the Company BCForward is seeking a GenAI Support Specialist to contribute to the Security Engineering, Automation & Operations function for Generative AI and Agentic AI technologies. About the Role This role provides continuous 24x7 monitoring, triage, and resolution of incidents related to our Generative AI systems and services. Reporting into the B40...
