Technical Support Specialist
2 weeks ago
Technical Support SpecialistWe are seeking a Technical Support Specialist to join our team. As a key member of our technical support department, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our software applications.Provide timely and accurate technical support to internal and external users, including customer service teams, clients, and partners.Collaborate with cross-functional teams to identify and resolve technical issues, with minimal support from the development team.Assist QA leads with quality assurance activities, including testing and evaluation of new releases.Develop and propose workarounds to customers when fixes are not yet available.Communicate effectively with internal and external stakeholders to understand and resolve customer issues.Responsibilities:Troubleshoot technical issues with minimal support from the development team.Support the roll-out of new applications and provide training to internal stakeholders as needed.Contribute to the development of procedural documentation to ensure knowledge sharing and consistency.Manage multiple cases simultaneously and prioritize tasks effectively.Requirements:Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment with multiple priorities.Bachelor's degree in Computer Science or related field.Benefits:A competitive salary and benefits package.The opportunity to work with a dynamic team and contribute to the growth of our company.Professional development opportunities and training programs.
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Global Technical Support Specialist
2 weeks ago
bharatpur, India beBeeTechnical Full timeGlobal Technical Support SpecialistWe are seeking a skilled technical support specialist to join our team in providing assistance with global SaaS products, enterprise applications, and IT systems. This long-term freelance role is ideal for professionals who excel at troubleshooting, customer interaction, application support, and technical analysis across L1...
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IT Support Specialist
2 weeks ago
bharatpur, India beBeeSupport Full timeJob Title:IT Support SpecialistAbout the Role:We are seeking a highly skilled IT support specialist to join our team. As an IT support specialist, you will be responsible for providing remote technical support to employees, managing onboarding and offboarding processes, and maintaining documentation for IT support procedures.Key Responsibilities:Provide...
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Enterprise Technical Support Expert
2 weeks ago
bharatpur, India beBeeCustomerSupport Full timeTechnical Support Specialist - Enterprise SolutionsThe ideal candidate will provide exceptional technical support to our global enterprise customers, ensuring seamless integration and optimal performance of our platform. This is a unique opportunity to join a forward-thinking team that values innovation, autonomy, and impact.
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IT Support Specialist
2 weeks ago
bharatpur, India beBeeTechnical Full timeInformation Technology Support RoleJob Overview:We are seeking a skilled Information Technology Support Specialist to join our team. In this role, you will serve as the primary point of contact for end-users, providing support via phone, chat, or self-service tickets.Key Responsibilities:Qualify and open tickets for remediation of events, working closely...
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Expert Technical Support Professional
2 weeks ago
bharatpur, India beBeeTechnical Full timeAs a Senior Technical Support Specialist, you will be responsible for delivering advanced technical support and product expertise to our largest clients. This role is part of the Enterprise Support team, which drives agreement and improvement across product and operations teams, focusing on enhancing the overall customer experience and making a visible...
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Technical Support Specialist
2 weeks ago
bharatpur, India beBeeHelpDesk Full timeJob OverviewThe primary role of this position is to provide technical support and assistance to users via various communication channels.This involves troubleshooting, diagnosing, and resolving incidents, requests, or inquiries in a timely and efficient manner. If issues cannot be resolved at the initial level, they will be escalated to higher support levels...
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Desktop Support Specialist
5 days ago
bharatpur, India beBeeDesktopSupport Full timeDesktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to fill this critical role.The successful candidate will investigate systemic issues that negatively affect the end-user experience, implement solutions to increase productivity and work with stakeholders to understand needs and pain points that impact productivity.Troubleshoot...
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Customer Support Specialist
4 days ago
bharatpur, India beBeeCustomerSupport Full timeCustomer Support SpecialistThe Customer Support Specialist plays a pivotal role in delivering exceptional customer experiences by providing timely and effective support through various communication channels.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a prompt manner.Provide accurate information regarding products,...
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User Experience Support Specialist
2 weeks ago
bharatpur, India beBeeSupport Full timeJob Title: User Experience Support SpecialistAbout the Job:We are seeking a skilled User Experience Support Specialist to join our team. In this role, you will be responsible for providing remote technical support to end-users, troubleshooting application issues, and deploying applications across different operating systems.Key Responsibilities:The ideal...
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Technical Product Test Specialist
3 days ago
bharatpur, India beBeeTest Full timeQuality Assurance Tester & Support SpecialistThe role of Quality Assurance Tester & Support Specialist sits at the crossroads of quality assurance, product development and customer support.This professional will review user stories, perform manual testing, validate behavior, identify bugs and collaborate closely with PMs, POs, developers and Scrum...
