Expert Customer Support Specialist
22 hours ago
Technical Operations EngineerWe are seeking a skilled Technical Operations Engineer to join our team. The selected engineer will work as a subcontractor to assist with day-to-day Talkdesk operations, troubleshooting, system enhancements, integration support, and configuration activities.Level 2 Technical Support: Provide technical support for Talkdesk platform incidents and service requests.Talkdesk Setup and Configuration: Assist in setup, configuration, and deployment activities across various business units.Integration Support: Work with internal IT and business teams to implement and maintain Talkdesk integrations with CRM and other enterprise tools.Key ResponsibilitiesEscalation Management: Manage and resolve escalations related to call routing, IVR, queues, agent configurations, and reporting dashboards.Prompt Engineering: Support prompt engineering and AI-driven workflow optimization.Documentation: Document processes, configuration changes, and best practices.RequirementsLanguage Skills: Fluency in French and English (verbal and written).Location: Based in EMEA region and available for customer-facing support during local business hours.
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Customer Support Specialist
1 day ago
mangalore, India beBeeSupport Full timeAs a Customer Support Specialist, you will play a vital role in ensuring the success of our organization by providing exceptional customer service.The ideal candidate will be responsible for handling customer inquiries, resolving issues, and delivering solutions that exceed customer expectations.This is an excellent opportunity to join a dynamic team and...
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Bengali Customer Interaction Specialist
24 hours ago
mangalore, India beBeeCustomerSupport Full timeCustomer Support Specialist Job DescriptionWe are seeking a skilled Customer Support Specialist proficient in Bengali and English to deliver high-quality assistance to our customers.This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Respond to customer queries via calls, chats, and emailsAnalyze customer...
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Technical Support Expert
1 day ago
mangalore, India beBeeSupport Full timeTechnical Support SpecialistYou will provide exceptional technical assistance to users via phone, email, chat, or ticketing system as first point of contact.Offer expert advice on technical issues and resolve incidents, requests or inquiries efficiently.Monitor and diagnose problems using advanced tools and technology.Escalate unresolved incidents to higher...
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Digital Dentistry Support Expert
1 day ago
mangalore, India beBeeDigital Full timeTechnical Support Specialist - APACThis position entails providing comprehensive technical and customer support for our products, encompassing event attendance, support material updates, and online/offline interactions with customers. A strong emphasis is placed on effective communication skills, bilingual proficiency in English and Russian, and the ability...
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Senior Technical Support Specialist
1 day ago
mangalore, India beBeeExpertise Full timeTechnical Support ExpertWe are seeking a skilled professional to drive customer satisfaction and process improvement across global teams.Provide advanced technical support and product expertise to our most valued customers.Lead-level III technical expert working on key customer accounts.Responsibilities:Conduct thorough analysis, debugging, and...
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Remote Voice Support Specialist
21 hours ago
mangalore, India beBeeCustomer Full timeJob Title: Remote Voice Support SpecialistAs a remote voice support specialist, you will provide exceptional customer service and support to our clients.Key responsibilities include handling inbound and outbound customer calls professionally, providing clear and accurate information, troubleshooting customer issues and documenting...
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Academic Support Specialist
1 day ago
mangalore, India beBeeAssessor Full timeAcademic Support Specialist OpportunityWe are seeking a dedicated, detail-oriented Academic Support Specialist to join our education team remotely. You will play a vital role in supporting learners across our Level 5 and Level 7 programmes, ensuring they receive high-quality assessment, guidance, and academic support throughout their studies.As an Academic...
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It service management specialist
2 weeks ago
Mangalore, India Evlv Full timeTitle: IT Service Management Specialist (ITSM Specialist) Sector: IT & Services Consulting Location: Permanent Work From Home (Anywhere in India) Duration: 1 year - Renewable contract Working Hours: Monday to Friday, Eastern Standard Time Zone The IT Service Management Specialist will provide support for the Managed Services tool sets and supporting...
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Tier 1 Support Specialist
6 days ago
Mangalore, Karnataka, India Bose Professional Full time ₹ 25,00,000 - ₹ 50,00,000 per yearCompany Overview: Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking a Tier 1 Support Specialist to join us on our...
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IT Service Delivery Specialist
22 hours ago
mangalore, India beBeeServiceManagement Full timeJob Opportunity:We are seeking a highly skilled IT Service Management Specialist to join our team.Key Responsibilities:Provide daily support for operational needs and manage ticket distribution to ensure timely resolution of client access management requests.Offer Subject Matter Expert (SME) support for the ITSM ticketing system, ensuring seamless workflow...