Senior Technical Support Specialist

About Our TeamWe are a product-based organization dedicated to capitalizing on the evolution of new technologies and the opportunities they present.Our goal is to create a smart, adaptable, driven team who want to grow, learn, innovate, dream and build cool things.Awards & Accolades We have been recognized by prominent industry leaders as a 'Future Ready...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance,...

Senior Business Central SpecialistWe are seeking a highly skilled and experienced Senior Business Central Specialist to join our team. The ideal candidate will have hands-on experience with Business Central, excellent problem-solving skills, and a strong understanding of business processes across finance, operations, and supply chain.Mentor and train other...

Job Title: Technical Support SpecialistJob Description:This is a 6-month contract role requiring remote work across Pan India. The ideal candidate will have strong experience in Oracle EBS R12 technical support, proficiency in SQL/PLSQL, Oracle Forms, and Oracle Reports.Required Skills & Qualifications:Candidates must demonstrate 3-4 real production ticket...

Job OverviewA senior specialist in 3D secure implementation is required to lead client projects from start to finish.Key ResponsibilitiesAssist clients with onboarding, integration, and testing of 3D secure implementations.Work collaboratively with cross-functional teams to develop tailored solutions for clients.Provide technical support for high-priority...

Senior Incident Management Specialist Job DescriptionWe are seeking a seasoned Senior Incident Management Specialist to join our distributed team. As a key member, you will be responsible for delivering exceptional support experiences during customer-facing incidents.The ideal candidate will have a strong background in incident management, strategic...

Key Responsibilities:Communicate effectively with customers through various channels.Conduct mid-level and advanced troubleshooting for issues across Managed Services team services.Engage directly with customers to assess the quality of service and provide regular overviews.Support incident managers for critical "P1" issues, ensuring timely customer updates...

Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing top-notch support to end-users via various communication channels.Your primary focus will be on qualifying and opening tickets for remediation of events, triaging tickets to respective teams, and regularly...

Job DescriptionDear Candidate,We have an opening for a Service Desk L2 Lead role. Please see the below job description and revert with your updated CV if you find it suitable.GRADE/ ROLE – As per relevant experience and qualifications. To be discussed during the interview.A key responsibility of this Analyst would be to handle L2 issues reported by end...

Academic Support Specialist OpportunityWe are seeking a dedicated, detail-oriented Academic Support Specialist to join our education team remotely. You will play a vital role in supporting learners across our Level 5 and Level 7 programmes, ensuring they receive high-quality assessment, guidance, and academic support throughout their studies.As an Academic...