Technical Support Expert
1 day ago
Technical Support SpecialistYou will provide exceptional technical assistance to users via phone, email, chat, or ticketing system as first point of contact.Offer expert advice on technical issues and resolve incidents, requests or inquiries efficiently.Monitor and diagnose problems using advanced tools and technology.Escalate unresolved incidents to higher support levels following established protocols.Maintain accurate records of all interactions in the ITSM system.Track and follow up on open tickets until resolution and closure.Develop and update knowledge base articles to ensure accurate documentation of troubleshooting steps and known errors.Contribute to the development of standard operating procedures and process improvements.Identify recurring issues and propose preventive solutions to improve overall service quality.Ensure compliance with Service Level Agreements (SLAs) and deliver high-quality customer service.
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Senior Technical Support Specialist
1 day ago
mangalore, India beBeeExpertise Full timeTechnical Support ExpertWe are seeking a skilled professional to drive customer satisfaction and process improvement across global teams.Provide advanced technical support and product expertise to our most valued customers.Lead-level III technical expert working on key customer accounts.Responsibilities:Conduct thorough analysis, debugging, and...
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Highly Skilled Technical Expert
1 day ago
mangalore, India beBeeTechnical Full timeAbout UsWe're on a mission to revolutionize business banking by providing innovative payment solutions that enhance the customer experience.Our team is passionate about innovation, thrives in fast-paced environments, and embraces challenges. We hate bureaucracy and are excited to disrupt the status quo.About the RoleYou will be a leading member of our team...
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Technical Support
1 week ago
Mangalore, Karnataka, India Unify CX Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob Description: Technical Support EngineerRole: Technical Support EngineerDesignation: Junior AssociateWork Location: MangaloreShift: 9 hours per day, with shift changes every month.About UsUnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer...
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Social Media Manager
2 days ago
Mangalore, India Expert Law Full timeCompany Description Expert Law offers tailored legal services in Personal Injury and Immigration Law to individuals and businesses across the nation. With a client-focused philosophy, we ensure seamless support from the initial consultation to case conclusion. Our team brings over 40 years of combined experience, demonstrating a commitment to high-quality,...
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Social Media Manager
1 day ago
Mangalore, India Expert Law Full timeCompany Description Expert Law offers tailored legal services in Personal Injury and Immigration Law to individuals and businesses across the nation. With a client-focused philosophy, we ensure seamless support from the initial consultation to case conclusion. Our team brings over 40 years of combined experience, demonstrating a commitment to high-quality,...
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Technical Insurance Delivery Expert
1 day ago
mangalore, India beBeeDelivery Full timeInsurance Delivery Expert WantedWe are seeking a seasoned Technical Delivery Manager with over 10 years of hands-on experience in leading complex insurance platform implementations.The ideal candidate should have deep expertise in the Duck Creek suite and a proven track record of managing end-to-end delivery in the P&C insurance domain.Skill...
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Technical Support Specialist
1 day ago
mangalore, India beBeeSoftware Full timeAbout Our TeamWe are a product-based organization dedicated to capitalizing on the evolution of new technologies and the opportunities they present.Our goal is to create a smart, adaptable, driven team who want to grow, learn, innovate, dream and build cool things.Awards & Accolades We have been recognized by prominent industry leaders as a 'Future Ready...
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Technical Support Specialist
2 days ago
mangalore, India NIKSUN Full timeJob Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance,...
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Technical Support Specialist
1 day ago
mangalore, India beBeeTechnical Full timeJob Title: Technical Support SpecialistJob Description:This is a 6-month contract role requiring remote work across Pan India. The ideal candidate will have strong experience in Oracle EBS R12 technical support, proficiency in SQL/PLSQL, Oracle Forms, and Oracle Reports.Required Skills & Qualifications:Candidates must demonstrate 3-4 real production ticket...
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Expert Customer Support Specialist
1 day ago
mangalore, India beBeeCustomerSupport Full timeTechnical Operations EngineerWe are seeking a skilled Technical Operations Engineer to join our team. The selected engineer will work as a subcontractor to assist with day-to-day Talkdesk operations, troubleshooting, system enhancements, integration support, and configuration activities.Level 2 Technical Support: Provide technical support for Talkdesk...