Director of Digital Transformation Strategy
1 week ago
Unlock the Power of Digital TransformationWe are seeking a dynamic and innovative leader to spearhead our Training as a Service (TaaS) consulting team.In this dual leadership and client-facing role, you will coach and mentor a team of DAP specialists while partnering with enterprise clients to shape, design, and execute their digital adoption strategies. You'll bring both thought leadership and delivery oversight, ensuring clients unlock the full value of their DAP investments.About the Role:Lead a team of Instructional Designers and DAP Content Developers in creating high-impact solutions for our clients.Provide coaching, feedback, and career development guidance to build team capability and confidence.Foster a culture of innovation, quality, and continuous improvement.Oversee workload, prioritization, and performance, ensuring client deliverables meet the highest standards.Key Responsibilities:Act as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approach.Facilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignment.Translate client business needs into actionable DAP strategies and scalable adoption frameworks.Build strong, long-term relationships with client leadership teams.Solution Design & Delivery Oversight:Provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applications.Ensure solutions align with client adoption goals and integrate seamlessly into their digital ecosystems.Review and guide solution design, ensuring user-centric and outcome-focused approaches.Partner with project managers to monitor progress, risks, and outcomes.Thought Leadership & Evangelism:Evangelize best practices for digital adoption for our clients.Stay current on DAP innovations and advise clients on emerging trends.Mentor junior consultants and developers on consulting skills as well as technical best practices.Build a team of DAP Consultants.Requirements:Bachelor's degree in Instructional Design, Information Technology, or related field.8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred).3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projects.Proven ability to consult with executive stakeholders and shape digital adoption strategies.Strong project management background (Agile and/or Waterfall).WalkMe Delivery Consultant certification (Preferred).Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) a plus.The Ideal Candidate:Strategic thinker with a consultative mindset.Strong coaching and mentoring skills.Excellent communicator with executive presence.Able to translate technical capabilities into business outcomes.Adaptable, collaborative, and passionate about digital adoption.About Us:We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate diversity and believe it makes our work better.This job description may not be comprehensive. Additional tasks may be assigned, and the scope of the job may change based on business demands.],
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Director - Digital Transformation
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Bangalore, India GoodScore Full timeCompany Overview GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now, empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit...
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