Transformation Director
8 hours ago
Title : Director - TransformationLocation : GurgaonDomain : Order Management Product Fulfilment (Hi Tech industry)Number of Position : 1Qualifications : Bachelor’s degree/Post Graduate degree, LSS certification (BB preferred)Experience15+ years domain knowledge in Hi Tech IndustryBPO/GBS service industry experience 10+ years in Transformation and Quality roleSkills and Experience RequiredExperience in Building Quality Frameworks independently within Hi Tech function preferably or OTC and smooth implementation and adherenceKnowledge of Quality Monitoring process and systemRelevant experience in Lean and Digital Transformation, knowledgeable about tools and platforms used in Hi Tech engagements in mid-size to large Global clientsHands on experience on process diagnostic study, VSM, lean techniques, brainstorm solutionsGood analytical skills to drive meaningful conversations using insights from data Knowledge and hands on deployment experience in Agentic AI, GEN AI solutions is a mustHands on presentations for senior leadership, advanced MS-Office (excel etc.)Preferred BB certification in Lean Six Sigma from Recognized InstitutionsStrong Communication and storytelling skills, should have experience in managing senior stakeholders (External & Internal) and be able to influence decisionsShould have prior Team management experienceRoles & ResponsibilitiesLead Quality Assurance and Process Excellence function, ensuring compliance with global regulatory standardsDevelop a robust Quality Control Framework and ensure implementation, adherence and effectiveness of audits conductedInstitutionalize strong Governance Structure and operational mechanisms to embed quality and innovation as part of the BAU deliverables and ensure seamless operationsDe-Risk operations through deployment of Risk Control & Best Practice framework, best in class Digital solutionsEnsure Quality sampling methodology is effective and Quality checks as per defined framework ensuring feedback and consequence management is in placeOptimize resource capacity, inter agent variation within Delivery and QAOwn and deliver on committed efficiency improvement in engagement through CI Independently lead high impact projects to deliver prioritized business outcome and value deliveredIdentify Digital led transformation opportunities and bring best practices from existing relationships Institute a reporting mechanism and strong governance for measurement and reportingAnticipate and highlight challenges for resolution to avoid disruption to operations and client businessClient satisfaction/ dissatisfaction measurement & analysis through independent surveys.Mentor and build LSS DNA in the operations environment
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IT Transformation Programme Lead
2 weeks ago
bangalore, India beBeeTransformation Full timeJob OverviewThe role of ADMS Transition Director involves leading complex IT Transformation programs, ensuring adherence to timelines and quality standards.Proven experience in successfully delivering complex IT Transformation programs, preferably in a leadership role.A successful candidate will possess strong program management skills, with a deep...
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Associate Director
1 week ago
Bangalore, Karnataka, India GlaxoSmithKline Full timeBe You at GSK At GSK we unite science technology and talent to get ahead of diseases together We are a world leader in infectious diseases including vaccines and HIV with the broadest portfolio in the industry pushing the frontiers of respiratory science and improving the lives of millions of patients Recognized for our ESG leadership we are making an impact...
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Client Director
6 days ago
Bangalore, India Everest Group Full timeAbout Everest Group Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Director Talent Acquisition
3 hours ago
bangalore, India TechProjects Full timeCompany Description TechProjects is a rapidly growing System Integration (SI) and IT staffing company committed to delivering the best value for our customers' time and money. With a global presence, we offer cost-effective solutions in areas such as Enterprise Digital Transformation, Data Intelligence & Automation, cloud upgrades, ERP, CRM, IT Security, and...
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Director Talent Acquisition
4 days ago
bangalore, India TechProjects Full timeCompany Description TechProjects is a rapidly growing System Integration (SI) and IT staffing company committed to delivering the best value for our customers' time and money. With a global presence, we offer cost-effective solutions in areas such as Enterprise Digital Transformation, Data Intelligence & Automation, cloud upgrades, ERP, CRM, IT Security, and...
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Director of Education
8 hours ago
bangalore, India The Sports School Full timeAre you passionate about transforming education through the lens of sports?Do you believe in nurturing young minds who have strong focus on Sports?The Sports School is looking for a visionary Director of Education to lead our academic programs and shape the future of holistic learning. This is a unique opportunity to work at the intersection of education and...
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Director of Education
6 hours ago
bangalore, India The Sports School Full timeAre you passionate about transforming education through the lens of sports?Do you believe in nurturing young minds who have strong focus on Sports?The Sports School is looking for a visionary Director of Education to lead our academic programs and shape the future of holistic learning. This is a unique opportunity to work at the intersection of education and...
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Director of Operations
4 weeks ago
bangalore, India Systal Technology Solutions Full timeAPAC Operations Director Bengaluru Competitive Salary & Benefits We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and...
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Client Director
4 weeks ago
bangalore, India Everest Group Full timeAbout Everest Group Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
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Client Director
7 days ago
bangalore, India Everest Group Full timeAbout Everest GroupEverest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent,...
