Teleperformance | Customer Support Executive/ Sr. Customer Support Executive
2 days ago
Job Summary / Overview:
- Experience in E-Mail and Chat/ Voice , preferably someone with customer support experience from BFSI Industry. (International Chat/ Customer Support Experience Preferable)
- Customer Support Executive will be responsible for handling customer inquiries and concerns via email and Chat with a keen focus on effective communication.
- Primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction.
Technical Competence:
- Proficiency in Email and chat with Computer Literacy.
- Typing speed of at least 35 words per minute (wpm) with high accuracy.
- Quick Navigation Ability, Web Savvy-Ability to toggle between screens/tools.
Preferred candidate profile:
- Handle queries and problems of the customers.
- Location - Chennai (Two Sites- Ambattur and Perungalathur)
- Work Mode - From Office
- Excellent Email and Chat Etiquette.
- Excellent Written & Spoken English Skills.
- Should be within the Boundary limits for cab facility.
- Follow a 24/7 rotation shift schedule, which may include nights, weekends, and holidays, to ensure round-the-clock customer support coverage.
- Graduate and Undergraduate candidates can apply.
- Experienced candidates must have minimum 1 Year of experience in BPO sector with valid documents i.e., offer letter, relieving/experience letter and last three months' salary slip.
- Handling Email and Live Chat would be added advantage
- Should have excellent command in English and good comprehension skills.
-
Teleperformance | Senior Chat Support | chennai
4 weeks ago
Chennai, India Teleperformance Full timeJOB DescriptionRole: Sr Customer Support Executive - Chat ProcessKey skill:Excellent Communication skills in English and minimum 1year experience preferably from any International BPO or Contact Centers.Must Haves:Minimum 1 Year Experience in any international Voice or Non-Voice process.Excellent Communication in English is a Must.Graduation is a...
-
Customer Support Executive
7 months ago
Ambattur, Chennai, Tamil Nadu, India Teleperformance Full time**Sr. Customer Service Executive profile for International Voice process.** - **Minimum Qualification Criteria**: - Excellent English Communication skills - Strong thought process with zero Mother Tongue Influence (MTI) 2. **1 year experience in Voice Process is Mandatory (Voice preferred).** 3. **Should have proper documents for Experience and Education...
-
Teleperformance | Senior Chat Support | chennai
4 weeks ago
chennai, India Teleperformance Full timeJOB Description Role: Sr Customer Support Executive - Chat ProcessKey skill: Excellent Communication skills in English and minimum 1year experience preferably from any International BPO or Contact Centers.Must Haves:Minimum 1 Year Experience in any international Voice or Non-Voice process.Excellent Communication in English is a Must.Graduation is a...
-
Teleperformance | Senior Chat Support | chennai
4 weeks ago
chennai, India Teleperformance Full timeJOB Description Role: Sr Customer Support Executive - Chat Process Key skill: Excellent Communication skills in English and minimum 1year experience preferably from any International BPO or Contact Centers. Must Haves: Minimum 1 Year Experience in any international Voice or Non-Voice process. Excellent Communication in English is a Must. Graduation is a...
-
Customer Support-non Voice
7 months ago
Ambattur, Chennai, Tamil Nadu, India Teleperformance Full time**Who we are?** Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. **Customer Support Executive/ Sr Customer Support Executive**: **Must have**: - 1 Year Experience is a...
-
Senior chat support
4 weeks ago
Chennai, India Teleperformance Full timeJOB DescriptionRole: Sr Customer Support Executive - Chat ProcessKey skill: Excellent Communication skills in English and minimum 1year experience preferably from any International BPO or Contact Centers.Must Haves:Minimum 1 Year Experience in any international Voice or Non-Voice process.Excellent Communication in English is a Must.Graduation is a...
-
Chennai, India Teleperformance Full timeJob Summary / Overview: Experience in E-Mail and Chat/ Voice , preferably someone with customer support experience from BFSI Industry. (International Chat/ Customer Support Experience Preferable) Customer Support Executive will be responsible for handling customer inquiries and concerns via email and Chat with a keen focus on effective communication....
-
Chennai, India Teleperformance Full timeJob Summary / Overview: Experience in E-Mail and Chat/ Voice, preferably someone with customer support experience from BFSI Industry. (International Chat/ Customer Support Experience Preferable)Customer Support Executive will be responsible for handling customer inquiries and concerns via email and Chat with a keen focus on effective communication.Primary...
-
Senior Chat Support
4 weeks ago
Chennai, India Teleperformance Full timeJOB DescriptionRole: Sr Customer Support Executive - Chat ProcessKey skill: Excellent Communication skills in English and minimum 1year experience preferably from any International BPO or Contact Centers.Must Haves:- Minimum 1 Year Experience in any international Voice or Non-Voice process.- Excellent Communication in English is a Must.- Graduation is a...
-
Customer Support Executive
3 days ago
Teynampet, Chennai, Tamil Nadu, India Industrial Support Services Full timeCustomer Support Executive **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time off - Provident...
-
Senior Chat Support
4 weeks ago
Chennai, India Teleperformance Full timeJOB Description Role: Sr Customer Support Executive - Chat Process Key skill: Excellent Communication skills in English and minimum 1year experience preferably from any International BPO or Contact Centers. Must Haves: Minimum 1 Year Experience in any international Voice or Non-Voice process. Excellent Communication in English is a Must. Graduation is a...
-
Senior Chat Support
4 weeks ago
Chennai, India Teleperformance Full timeJOB Description Role: Sr Customer Support Executive - Chat ProcessKey skill: Excellent Communication skills in English and minimum 1year experience preferably from any International BPO or Contact Centers.Must Haves:Minimum 1 Year Experience in any international Voice or Non-Voice process.Excellent Communication in English is a Must.Graduation is a...
-
Senior Chat Support
4 weeks ago
Chennai, India Teleperformance Full timeJOB Description Role: Sr Customer Support Executive - Chat ProcessKey skill: Excellent Communication skills in English and minimum 1year experience preferably from any International BPO or Contact Centers.Must Haves:Minimum 1 Year Experience in any international Voice or Non-Voice process.Excellent Communication in English is a Must.Graduation is a...
-
Customer Support Representative
4 weeks ago
Chennai, Tamil Nadu, India Teleperformance Full timeSenior Chat Support Opportunity at TeleperformanceWe are seeking a highly skilled and experienced Customer Support Representative to join our team at Teleperformance in Chennai. As a key member of our organization, you will be responsible for addressing customer queries and grievances in a timely manner.Key Responsibilities:Provide excellent customer service...
-
Chennai, India Teleperformance Full timeJob Summary / Overview:- Experience in E-Mail and Chat/ Voice, preferably someone with customer support experience from BFSI Industry. (International Chat/ Customer Support Experience Preferable)- Customer Support Executive will be responsible for handling customer inquiries and concerns via email and Chat with a keen focus on effective communication.-...
-
Customer Support Executive
7 months ago
Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time**Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...
-
Customer Support- Mnc Bank-25k Ctc
7 months ago
Ambattur, Chennai, Tamil Nadu, India Teleperformance Full time**Customer Support Executive - Teleperformance** **Who we Are**: Teleperformance SE is a multinational company founded in 1978 with headquarters in France **Job Role**: 1. English and Hindi/ 2. English and Telugu/ 3. English and Kannada/ 4. English and Malayalam If you are interested to grow your career in Customer Relations, here is an opportunity to...
-
Customer Support Executive-bank- Mnc- 25k Ctc
6 months ago
Ambattur, Chennai, Tamil Nadu, India Teleperformance Full timeTeleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. *English & Hindi *English & Malayalam *English & Telugu *English & Kannada **Roles & Responsibilities**: - Primary...
-
Customer Care Executive
7 months ago
Chennai, India Telecaller executive Full time**Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...
-
Customer Support Advisor
6 days ago
Chennai, India Industrial Support Services Full timeLooking customer sales Executive / Telesales 2. Should experience in sales 3. Should have good communication skills.. Immediate Joining is preferred. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: -...