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Customer Support Executive-bank- Mnc- 25k Ctc

7 months ago

Ambattur Chennai Tamil Nadu, India Teleperformance Full time

Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers.

*English & Hindi

*English & Malayalam

*English & Telugu

*English & Kannada

**Roles & Responsibilities**:

- Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone.
- Outbound Process
- Calling existing and potential customers to explain the features of the products and services.
- Converting the Purchases to EMI's
- Positioning relevant products and services to the users according to their Purchasing Behaviour. Upselling, Cross selling.
- Pitching the products and services of Bank to potential customer over a call and generate business for the Bank.
- Excellent Communication in English
- Graduation mandatory

**Work Specifics**:

- 6 Days working/ Rotational Week Off.
- 8 Hours Shift
- Rotational
- Location - Ambattur
- Ambit IT Park & Guindy
- Chennai

**Benefits**:

- 2 Months Basic Pay as Relocation Bonus after completion of 90 Days in system for
- Retention Bonus every Quarter.
- Access to large Infrastructure (Cafeteria, Gym, Training and Play area etc.)
- Statutory Benefits
- Internal Job Posting, Jump programs for employees to promote growth for employees inside
their Grade.

Pay: ₹21,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Quarterly bonus

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)
- Kannada (required)
- Malayalam (required)
- Telugu (required)

Work Location: In person

**Speak with the employer**
+91 9345540077