Senior Chat Support

2 weeks ago


Chennai, India Teleperformance Full time

JOB Description


Role: Sr Customer Support Executive - Chat Process


Key skill: Excellent Communication skills in English and minimum 1year experience preferably from any International BPO or Contact Centers.


Must Haves:


  • Minimum 1 Year Experience in any international Voice or Non-Voice process.
  • Excellent Communication in English is a Must.
  • Graduation is a Mandatory.
  • Salary 30% hike on previous salary (Max can go upto 5.2LPA)
  • International shifts – Night rotational shift.
  • Should have a Typing speed of 25wpm with 90% accuracy.


Roles and Responsibilities:


  • Typical Customer Support role.
  • Addressing the queries and grievances of Customers within the stipulated timeline.
  • Should be good in multi-tasking.
  • Must have knowledge in BFSI Industry.


Rounds of Interviews:

  • HR Round
  • Assessment Test
  • Operations Round


Mode of interview: Direct Walk-In at Teleperformance, Ground Floor, Ambit IT Park (Come with 2 copies of your resume and a Government ID PROOF)


Work Location: Teleperformance, Shriram Gateway IT Park, Perungulathur, Chennai.


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