Senior Chat Support
2 weeks ago
JOB Description
Role: Sr Customer Support Executive - Chat Process
Key skill: Excellent Communication skills in English and minimum 1year experience preferably from any International BPO or Contact Centers.
Must Haves:
- Minimum 1 Year Experience in any international Voice or Non-Voice process.
- Excellent Communication in English is a Must.
- Graduation is a Mandatory.
- Salary 30% hike on previous salary (Max can go upto 5.2LPA)
- International shifts – Night rotational shift.
- Should have a Typing speed of 25wpm with 90% accuracy.
Roles and Responsibilities:
- Typical Customer Support role.
- Addressing the queries and grievances of Customers within the stipulated timeline.
- Should be good in multi-tasking.
- Must have knowledge in BFSI Industry.
Rounds of Interviews:
- HR Round
- Assessment Test
- Operations Round
Mode of interview: Direct Walk-In at Teleperformance, Ground Floor, Ambit IT Park (Come with 2 copies of your resume and a Government ID PROOF)
Work Location: Teleperformance, Shriram Gateway IT Park, Perungulathur, Chennai.
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