Customer Service Manager

1 day ago

bhubaneswar, India Creative Era Full time

1- Act as the primary point of contact for clients during the event planning and execution process.2- Conduct meetings with clients to understand their event requirements, expectations, and preferences.3- Build and maintain strong client relationships through effective communication.4-Collaborate with internal teams (production, design, finance) to ensure client needs are met.5-Provide clear and detailed briefs to the production team based on client requirements.6-Assist in the development and delivery of presentations showcasing event proposals and ideas.7-Coordinate with the production team to oversee on-site event execution.8-Support the preparation of quotations and assist in managing client budgets.9- Ensure timely delivery of supporting materials (e.g., photos, samples) required by clients.Monitor the successful delivery of events to meet or exceed client expectations.REQUIREMENTS:1-Bachelor's degree in Event Management, Marketing, Business, or any management related field.2-Proven experience in client servicing within the event management sector.3-Freshers are also welcome.

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