Customer Experience Representative
2 weeks ago
The RoleFlowcall is an AI customer service platform helping D2C brands deliver exceptional support across various channels.Job Description:Respond to client queries about product usage, features, and best practicesTroubleshoot issues clients face with AI agent performance and platform functionalityConfigure and fine-tune AI agents when they're not responding correctly or when clients escalateGuide clients through setup, onboarding, and ongoing platform optimizationDocument common issues and contribute to knowledge basesCollaborate with the product and engineering teams to flag bugs and suggest improvementsRequired Skills and Qualifications:1-3 years of experience in customer service or client support, preferably in a SaaS environmentStrong written and verbal communication skillsAbility to understand technical products and explain them simply to clientsProblem-solving mindset with attention to detailComfortable working across multiple tools and communication channelsExperience with CRM tools, ticketing systems, or helpdesk platforms preferredBenefits:Work at the intersection of AI and customer experienceOpportunity to grow as the company scalesCollaborative culture
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Customer Experience Manager
1 week ago
ballari, India beBeeRepresentative Full timeAbout This RoleCustomer Service RepresentativeAs a customer service representative, you'll be responsible for managing customer conversations and resolving issues in a timely and professional manner. You'll work closely with cross-functional teams to drive resolution and ensure our customers feel heard and valued.Handle customer inquiries via various support...
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ballari, India beBeeCustomer Full timeAutomotive customer service representatives are in high demand, and we're looking for talented individuals to join our remote team.Job description:This role involves managing daily customer requests through a shared mailbox and providing exceptional member support across multiple channels.Key responsibilities:Deliver outstanding customer experiences by...
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Representative Advocate
4 days ago
ballari, India beBeeCustomerService Full timeCustomer Service Representative RoleWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences by responding to inquiries, resolving issues, and providing timely support.Key Responsibilities:Provide prompt and courteous responses to customer inquiries via...
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Customer Experience Specialist
1 week ago
ballari, India beBeeCustomerExperience Full timeCustomer Experience Specialist RoleWe are seeking a highly skilled and experienced individual to fill this key position. As a critical member of our customer success management team, you will play a vital role in ensuring that all existing and potential customers receive exceptional service.Your responsibilities will include:Ensuring timely product delivery...
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Customer Experience Ambassador
6 days ago
ballari, India beBeeCustomerSupport Full timeDelivering Exceptional Customer SupportThe role of a Career Seeker or Customer Service Champion is responsible for delivering outstanding customer support through various communication channels.Key responsibilities include:Responding to customer inquiries via phone, email, or chat in a timely manner.Providing accurate information regarding products and...
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Customer Experience Ambassador
2 weeks ago
ballari, India beBeeCustomerService Full timeJob OverviewIn this role, you will be responsible for providing exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience.Main Responsibilities:Respond promptly to customer inquiries via various channels.Provide accurate information about products and services.Handle customer complaints effectively and find...
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reservation representative
1 week ago
ballari, India beBeeReservation Full timeJob Opportunity: Reservation RepresentativeWe are seeking a highly skilled professional to fill the role of Reservation Representative. This is an exciting opportunity for someone with excellent communication skills and a passion for delivering exceptional guest experiences.Key Responsibilities:Guest InteractionProcess refund requests and resolve billing...
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Chief Customer Experience Strategist
1 week ago
ballari, India beBeeCustomerExperience Full timeDirector of Quality Job DescriptionThe Director for customer experience is responsible for deploying Sutherland's quality framework in assigned programs. They partner with business leaders to ensure compliance to contractual and client deliverables, continuous improvement of customer experience, talent development, and deployment of Sutherland IT platforms...
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Remote Patient Service Representative Career
2 weeks ago
ballari, India beBeeCustomerService Full timeCareer OpportunityWe are seeking a dedicated and customer-focused Professional to join our team as a Patient Service Representative. In this role, you will be responsible for delivering exceptional customer service through various communication channels, including phone, email, and chat. Your primary objective will be to ensure customer satisfaction by...
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Customer Service Advocate
6 days ago
ballari, India beBeeCommunication Full timeCustomer Service ProfessionalWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.Key Responsibilities:Handle inbound...