Customer Service Advocate

5 days ago


ballari, India beBeeCommunication Full time

Customer Service ProfessionalWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.Key Responsibilities:Handle inbound and outbound calls to address customer queries and concerns.Provide accurate information regarding insurance policies, premium calculations, and policy status.Elevate unresolved queries to the appropriate internal teams and ensure timely follow-up.Maintain customer records by updating information in the CRM system.Promote customer satisfaction through professional communication and problem-solving.Meet daily, weekly, and monthly targets set by the team lead.This role presents an excellent opportunity to grow your career in a fast-paced and dynamic environment. If you possess excellent communication skills, patience, and empathy, we encourage you to apply



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