Email Delivery Expert
4 days ago
Deliverability & Warmup SpecialistThe unified platform for the AI era is a go-to-market (GTM) operating system that connects data, automation, and outreach. It powers campaigns for B2B clients through various tools.This role owns the mechanics that protect domains, scale daily sending safely, and keep clients in the inbox.MissionProtect and optimize the entire outbound email ecosystem to achieve consistent inbox placement, trusted domain reputation, and safe daily sending at scale.What You'll Own1. Authentication & DNS InfrastructureConfigure, verify, and monitor SPF, DKIM, DMARC, BIMI, and reverse DNS for active sending domains.Ensure 100% authentication compliance across client domain pools.Coordinate with DevOps on DNS changes, ESP configuration, and mail infrastructure.2. Warmup, Throttling & Sending SafetyDesign and operate domain warmup logic for new and existing domains.Enforce safe sending patterns, throttling rules, and volume distribution across domains and mailboxes.Manage domain pools and sending schedules to prevent domain/IP burn.Monitor reputation signals across major email providers.3. Deliverability Quality GovernanceAnalyze templates, subject lines, and campaign configuration for spam and risk signals.Operate and improve template scoring / spam-control checks before campaigns go live.Run inbox placement tests via specialized tools.4. Incident Detection & RemediationDetect and investigate drops in inbox placement, spikes in bounces, or complaint issues.Run root-cause analysis and implement systemic fixes.Exercise authority to pause or block risky campaigns or domains when safety thresholds are violated.5. Reporting & DashboardsMaintain clear visibility into deliverability performance by client, domain, and mailbox.Define and deliver SQL/views needed for internal Deliverability KPI dashboards.Provide GTM and SDR teams with regular updates on domain health and risks.6. Training & Pre-Send GovernanceBuild and enforce pre-send checklists for domains, lists, and templates.Train SDR and campaign teams on domain safety, copy do's and don'ts, and basic deliverability hygiene.Reduce internal confusion around what is safe to send through clear standards and documentation.
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