Expert Service Delivery Engineer

17 hours ago


mangalore, India beBeeTechnical Full time

Job TitleYou'll be a leading expert in delivering projects that enhance service delivery, serving as the primary point of contact for escalated product issues and owning complex technical issue resolution.Responsibilities:Develop strategic plans to improve service delivery and drive the pace of resolution.Collaborate with cross-functional teams to build strong partnerships and share expertise.Participate in application monitoring and incident response processes.Utilize technical expertise to troubleshoot and resolve technical issues efficiently.Requirements:Excellent analytical and data skills.Strong communication skills and ability to build partnerships with engineering, QA, and customer-facing teams.Demonstrated experience participating in change management and incident response processes.Able to manage multiple tasks and priorities in a fast-moving environment.What We OfferA dynamic work environment where you can grow professionally and contribute to shaping excellent service delivery.



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