IT Service Delivery Director

2 days ago


mangalore, India beBeeLeadership Full time

Job TitleIT Service Management LeadOverviewAs a seasoned IT Service Management Lead, you will be responsible for defining and implementing strategies to deliver efficient and effective IT services across the organization. This role requires a strong leader who can manage a team of professionals, drive continuous service improvement initiatives, and ensure alignment with organizational goals.Key ResponsibilitiesDevelop and execute service management strategies aligned with industry best practices to optimize IT service delivery and support business objectives.Collaborate with stakeholders to understand service requirements, prioritize initiatives, and align ITSM activities with business objectives.Drive process adoption and compliance across the organization, ensuring adherence to service level agreements (SLAs), operational standards, and regulatory requirements.Required SkillsThis role requires a unique blend of technical and leadership skills. The ideal candidate will have:Proven experience in IT service management, including process development and implementation.Strong leadership and collaboration skills, with experience managing teams and driving process improvements.Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.BenefitsThis is an exciting opportunity to join a dynamic organization and make a real impact on the delivery of IT services. As a valued member of our team, you can expect:A competitive salary and benefits package.The opportunity to work with a talented team of professionals.A fast-paced and dynamic work environment.What We OfferWe are committed to creating a workplace that is inclusive and respectful of all employees. As part of our team, you can expect:A safe and supportive work environment.Opportunities for career growth and professional development.A commitment to diversity, equity, and inclusion.



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