IT Service Delivery Specialist

1 day ago

mangalore, India beBeeSolution Full time

About this role:As an ITSM administrator, you will be responsible for configuring, customizing and maintaining various modules within the platform.You will work closely with stakeholders to design and refine processes aligned with ITIL best practices. Additionally, you will collaborate with service desk, infrastructure and application teams to deliver scalable solutions.The ideal candidate should have strong problem-solving, communication and stakeholder management skills. Experience with automation, scripting and API integrations is also desired.This is a challenging role that requires attention to detail and a passion for innovation.We are seeking a skilled professional who can effectively manage and implement IT services.Your primary focus will be on ensuring seamless delivery of high-quality services to internal customers.Key performance indicators will include process efficiency, customer satisfaction and continuous improvement.You will have the opportunity to work collaboratively with cross-functional teams to drive business outcomes.In this role, you will play a key part in shaping our IT strategy and contributing to the growth and success of our organization.If you are looking for a new challenge that offers opportunities for growth and development, then we encourage you to apply.

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