Technical Support Specialist
3 days ago
Technical Support Engineer PositionThis role involves providing ongoing technical support and implementation expertise for a cloud-based contact center platform.Level 2 technical support for platform incidents and service requests.Assistance in setup, configuration, and deployment activities across various business units.Implementation and maintenance of integrations with CRM and other enterprise tools.Main Responsibilities:Manage escalations related to call routing, IVR, queues, agent configurations, and reporting dashboards.Prompt engineering and AI-driven workflow optimization support.Collaboration with customer support teams for complex issue resolution.Requirements:At least 5 years of experience in Contact Center / Unified Communications solutions.Proven hands-on experience with the cloud-based contact center platform – setup, configuration, and troubleshooting.
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Support Specialist
23 hours ago
thrissur, India beBeeTechnical Full timeTechnical Support RoleThis is an exciting opportunity to work as a technical support specialist, providing top-notch assistance to enterprise customers using our platform.Your primary focus will be on troubleshooting issues related to current configurations and resolving technical problems efficiently. You will serve as the primary escalation point for...
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Technical Operations Specialist
3 days ago
thrissur, India beBeeTechnicalOperations Full timeJob Title: Technical Operations SpecialistJob DescriptionWe are seeking a seasoned technical professional to join our team as a Technical Operations Specialist. This key role will be responsible for providing expert-level support and troubleshooting for T24 COB processes.The ideal candidate will have a strong background in T24 system administration, with a...
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Technical Support Specialist
3 days ago
thrissur, India beBeeExpert Full timeAdvanced Technical Support RoleWe are seeking a skilled technical support professional to join our Enterprise Support team.Key ResponsibilitiesPerform root cause analysis, debugging, and troubleshooting across multiple Atlassian products.Identify knowledge opportunities when new technologies are introduced and share expertise within the team.Communicate...
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Digital Dentistry Support Specialist
3 days ago
thrissur, India beBeeCustomerExperience Full timeCustomer Experience Specialist Role OverviewFulfill your potential in a dynamic environment where you can make a real difference. MEDIT is a leading provider of innovative 3D digital solutions, revolutionizing the field of dentistry with cutting-edge technology.We are seeking an experienced and skilled Customer Experience Specialist to join our team. As a...
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Technical Operations Specialist
3 days ago
thrissur, India beBeeAutomation Full timeJob SummaryThe position of Technical Operations Specialist has become available within our organization, offering an exciting opportunity to take ownership of technology infrastructure and drive efficiency through automation.Manage and optimize the Zoho One suite for enhanced performance and productivity.Develop and maintain API integrations between core...
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Software Technical Support Specialist
3 days ago
thrissur, India beBeeSupport Full timeJob OverviewThis position is focused on delivering exceptional client support for software technical issues.Key responsibilities include providing technical assistance to internal and external users, collaborating with the Client Success team, and communicating feedback to the development team.Troubleshoot complex technical problems with minimal support from...
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Remote Technical Support Specialist
3 days ago
thrissur, India beBeeTechnical Full timeWe are looking for highly skilled professionals to fill Technical Support Engineer roles that involve troubleshooting, customer interaction and application support in a global setting. These long-term freelance opportunities allow individuals to work independently from anywhere in the world.Engagement DetailsType: Independent Freelance Consultant, 100%...
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Oracle Technical Support Specialist
3 days ago
thrissur, India beBeeTechnical Full timeKey Responsibilities:This position requires a professional who can provide technical assistance and troubleshooting to clients across various Supply Chain and Manufacturing modules in Oracle EBS R12.A strong background in Oracle EBS R12 technical support is required.Proficiency in SQL / PL/SQL, Oracle Forms, and Oracle Reports is necessary for success.The...
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IT Operations Support Professional
3 days ago
thrissur, India beBeeService Full timeJob DescriptionThe IT Service Management Specialist role involves providing support for Managed Services tool sets and related processes.This includes delivering daily operational support and managing ticket distribution to ensure timely client access management requests.The ITSM Specialist will also provide Subject Matter Expert (SME) support for the ITSM...
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PDI Application Support Specialist
17 hours ago
thrissur, India beBeeApplication Full timeJob OverviewWe are seeking a skilled PDI Application Support Specialist to provide top-notch support for our PDI applications across multiple retail locations.Main Responsibilities:Deliver expert-level support for PDI applications, ensuring seamless operations and prompt issue resolution.Maintain system performance, guaranteeing platform stability and...