Customer Relationship Executive
2 weeks ago
Customer Relationship Executive
Location: Viman Nagar, Pune
Company: Cozmo Living (Co-Living Company)
Job Description:
As a Customer Relationship Executive at Cozmo Living, you will play a pivotal role in building and maintaining strong relationships with our residents. Your responsibilities will include addressing customer inquiries, resolving concerns promptly, and ensuring a seamless move-in and move-out process. You will also gather feedback to enhance customer satisfaction and collaborate with internal teams to deliver exceptional co-living experiences.
Key Responsibilities:
Handle resident inquiries and resolve issues effectively.
Facilitate smooth onboarding and check-out processes.
Maintain accurate records of customer interactions and feedback.
Collaborate with operations and sales teams to address customer needs.
Ensure customer satisfaction by providing timely support and solutions.
Qualifications:
Strong communication and interpersonal skills.
Proactive and customer-centric attitude.
Ability to multitask and problem-solve efficiently.
Prior experience in customer service or hospitality is a plus.
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