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Customer Relationship Executive

2 months ago

Pune, India Cozmo Living Full time
Customer Relationship ExecutiveLocation:

Viman Nagar, PuneCompany:

Cozmo Living (Co-Living Company)

Job Description:As a Customer Relationship Executive at Cozmo Living, you will play a pivotal role in building and maintaining strong relationships with our residents. Your responsibilities will include addressing customer inquiries, resolving concerns promptly, and ensuring a seamless move-in and move-out process. You will also gather feedback to enhance customer satisfaction and collaborate with internal teams to deliver exceptional co-living experiences.

Key Responsibilities:Handle resident inquiries and resolve issues effectively.Facilitate smooth onboarding and check-out processes.Maintain accurate records of customer interactions and feedback.Collaborate with operations and sales teams to address customer needs.Ensure customer satisfaction by providing timely support and solutions.

Qualifications:Strong communication and interpersonal skills.Proactive and customer-centric attitude.Ability to multitask and problem-solve efficiently.Prior experience in customer service or hospitality is a plus.