Customer Relationship Management Executive
4 days ago
About the Company: Lokmanya Multipurpose Co-operative Society is a leading cooperative society
dedicated to serving the local community in 4 states (Karnataka, Maharashtra, Goa and Delhi). Our society
provides a wide range of financial services, including banking, loans, investments, insurance, and more. We
are committed to delivering superior customer service and maintaining the highest standards of
professionalism.
Job Summary: Lokmanya Multipurpose Co-operative Society is seeking an experienced and
strategic-minded CRM executive (Customer Relationship Management) to join our team at the Head Office in
Pune. The CRM executive will be responsible for developing and implementing effective customer
relationship programs and strategies to enhance customer satisfaction and loyalty.
Qualification: Post-graduate degree in Marketing, Business Administration, or a related field is preferred.
Location: Pune, Maharashtra
Experience required: 3 years & above
Roles & Responsibilities:
● Develop and implement comprehensive CRM strategies and programs to build and strengthen
customer relationships.
● Create and oversee loyalty programs to enhance customer retention and drive repeat business.
● Define and monitor key performance indicators (KPIs) to measure the effectiveness of CRM
initiatives and loyalty programs.
● Collaborate with cross-functional teams to ensure seamless integration of CRM initiatives across
various departments.
● Implement CRM software and systems to manage customer data, communication, and engagement.
● Design and execute targeted marketing campaigns to engage and nurture customer relationships.
● Develop and maintain customer segmentation strategies for personalized communication and
offerings.
● Monitor customer feedback and complaints, and implement strategies to address and resolve
customer issues.
● Prepare regular reports and presentations on CRM performance and present findings to management.
Skills required:
● Designing loyalty programs.
● Strong analytical skills
● Excellent communication, interpersonal, and leadership skills.
● Proven ability to work collaboratively with cross-functional teams.
If you are interested in this opportunity, please send your updated resume to
applicationinvites@gmail.com
-
Customer relationship management executive
2 days ago
Pune, India Lokmanya Multipurpose Co-Op. Society Ltd Full timeAbout the Company: Lokmanya Multipurpose Co-operative Society is a leading cooperative societydedicated to serving the local community in 4 states (Karnataka, Maharashtra, Goa and Delhi). Our societyprovides a wide range of financial services, including banking, loans, investments, insurance, and more. Weare committed to delivering superior customer service...
-
Customer Relationship Management Executive
4 days ago
Pune, India Lokmanya Multipurpose Co-Op. Society Ltd Full timeAbout the Company: Lokmanya Multipurpose Co-operative Society is a leading cooperative societydedicated to serving the local community in 4 states (Karnataka, Maharashtra, Goa and Delhi). Our societyprovides a wide range of financial services, including banking, loans, investments, insurance, and more. Weare committed to delivering superior customer service...
-
Customer Relationship Management Executive
5 days ago
Pune, India Lokmanya Multipurpose Co-Op. Society Ltd Full timeAbout the Company: Lokmanya Multipurpose Co-operative Society is a leading cooperative societydedicated to serving the local community in 4 states (Karnataka, Maharashtra, Goa and Delhi). Our societyprovides a wide range of financial services, including banking, loans, investments, insurance, and more. Weare committed to delivering superior customer service...
-
Customer Relationship Executive
7 months ago
Pune, India B.U.Bhandari Motors Pvt. Ltd Full time**Only female employee** **Job Profile: - ** Customer Relationship Executive **Basics**: Any Bachelors **Experience (type of)**: 1-2 years experience as front office executive or Customer relationship executive. **Specialized Knowledge**:Communication skills, Fluency in English, basic telephone etiquettes, team player, ability to work in dynamic...
-
Customer Relationship Executive
7 months ago
Pune, India Q UP APP- 3409Tech Venture Pvt. Ltd Full time**Position Title: Customer Relationship Manager** About QUP APP-Consult with your patients online to keep them safe. Q UP online consultation provides a seamless experience and offers the ease of offline patient consultation in a secure online environment. With Q UP, patients can get access to their trusted physician online and allows them to share files,...
-
Customer Relationship Executive
5 days ago
Pune, India B.U. Bhandari Motors Pvt. Ltd Full timeDesignation :Customer Relationship Executive - Sales Job Location : Baner Gender : Only female Experience : 2- 3 years Skills : Excellent communication, Presentable, MS Office **Job Role**: **CSI Improvement** - Discuss with marketing and CRM Manager and Sales manager to develop an action plan for CSI improvement at the dealership - Develop and...
-
Customer Relationship Executive
7 months ago
Pune, Maharashtra, India ScatterPie Analytics Full time**Skills Required**: - Develop and nurture relationships with new and existing clients, serving as their primary point of contact. - Understand each client's business objectives, challenges, and requirements to provide personalized solutions and support. - Proactively engage with clients to anticipate their needs, identify opportunities for upselling or...
-
Customer Relationship Executive
2 months ago
Wakad, Pune, Maharashtra, India STUDIO DESIGN MATIC Full time**Job Title**: Customer Relationship Executive (social media & Branding) **Department**:Marketing / Customer Relations Reports to: Marketing Manager / Store Manager **Job Summary**: We are seeking a customer-focused individual to enhance our brand through in-store engagement and digital branding. The role involves interacting with customers, capturing...
-
Customer Relationship Executive
2 months ago
Wakad, Pune, Maharashtra, India Unbend MarTech Full timeJob Title: Customer Relationship Executive (social media & Branding) Department: Marketing / Customer Relations Reports to: Marketing Manager / Store Manager Job Summary: We are seeking a customer-focused individual to enhance our brand through in-store engagement and digital branding. The role involves interacting with customers, capturing experiences...
-
Customer Relationship Executive
10 hours ago
Pune, India Work Panda Cooperation LLP Full time**Customer Relationship Executive** **Primary Responsibilities**: - Creating ‘delight’ for the customer during the project life cycle - Assisting with adherence to project timelines - Conflict resolution - Tracking customer experiences across online and offline channels **Required Qualities & Skills**: - Should also have expert knowledge of tools...
-
Customer Relationship Executive
7 months ago
Kondhwa, Pune, Maharashtra, India leisha hr and pr Solutions Full time**JD - Customer Relationship & Experience (Non-Voice and Voice)** As a Non-Voice CRM Executive, you will be responsible for ensuring customer satisfaction through written communication channels. Your key duties include: **-**Identifying and assessing customers' needs to build sustainable relationships. **-**Providing accurate, valid, and complete...
-
Customer Relationship Executive
7 months ago
Pune, India AJ MOTORS Full timeManaging interactions and relationships with customers and potential customers. Includes organizing customer data, analyzing customer interactions, implementing strategies to improve relationships, and using technology to streamline processes like sales, marketing, and customer service. **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day...
-
Customer Relationship Executive
3 months ago
Pune, Maharashtra, India crutz leela Full time**Customer Relationship Executive **required urgently Immediate Joiner prerefed **Job Types**: Full-time, Permanent Pay: ₹28,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental Pay: - Yearly bonus **Experience**: - total work: 3 years (preferred) - Customer service: 3 years...
-
Customer Relationship Executive
6 months ago
Pune, Maharashtra, India Markytics Full timeWe seek a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also...
-
Customer Relationship Executive
6 months ago
Pune, Maharashtra, India Rizzzed Textile LLP Full time**Key Responsibilities**: **1. Customer Engagement**: - Build rapport with customers and develop a deep understanding of their needs and preferences. - Implement strategies to enhance customer engagement and satisfaction, such as personalized communication and targeted promotions. **Order Management**: - Handle order processing, tracking, and fulfillment...
-
Customer Relationship Executive
7 months ago
Pune, India Platinum Logistics Full timeOverseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. **Job Types**: Permanent, Part-time, Full-time Part-time hours: 32 per week **Salary**:...
-
Customer Relationship Executive
7 months ago
Wagholi, Pune, Maharashtra, India Crowning Consulting Full time**Job Title: Customer Relationship Executive (Automobile Dealership)** **Responsibilities**: - Build and maintain strong, long-lasting customer relationships through personalized communication and follow-up. - Stay updated on industry trends, product knowledge, and competitor activities to provide informed recommendations to customers. - Participate in...
-
Customer Relationship Executive
7 days ago
Pune, India Tribe Student Accommodation Full time**Job Description: Customer Relationship Executive** **Criteria**:Hotel Management Diploma /Degree/Property Management /Hospitality Experience **Minimum Experience** - 3-4 years (Hospitality/Aviation) **Age bar** - 28-35 Years **Job Responsibility** - Act as an overall shift in charge charge/Monitoring & managing entire site operations during the...
-
Customer Relationship Executive
7 months ago
Bavdhan, Pune, Maharashtra, India Trust Systems & Software (I) Pvt.Ltd Full timeGreetings from Trust Fintech Ltd!! **Company Overview**: Trust Fintech Limited (TFL) was established in 1998. TFL has been involved in providing Software Solutions and Services in the field of Banking, ERP Implementation and Customized Software Solutions Development, SAP B1 and Offshore IT services. We are committed to provide development and tech-support...
-
Customer Relationship Executive, Hyderabad
6 days ago
Pune, India vmedulife Software Services Pvt Ltd Full time**About vmedulife Software** vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services. Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that...