Customer Service Operations Specialist

1 week ago


solapur, India beBeeSupport Full time

Job Title: Customer Support ManagerWe're looking for a dedicated individual to handle day-to-day support requests and assist with basic operational tasks. This role requires exceptional communication, organization, and problem-solving skills.Key Responsibilities:Resolve routine issues in a timely and professional manner.Evaluate and implement processes to ensure smooth support operations.Maintain operations when the core team is offline.Requirements:1-3 years of experience in customer support, operations, or a similar role.Strong written and verbal communication skills.Basic troubleshooting ability.Experience with community management (online forums, chat groups, or similar).Benefits:This full-time position offers a competitive annual compensation package, estimated at ₹7,20,000 - ₹8,40,000 per annum based on location and industry standards.Additional Information:This role works on weekends and public holidays.



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