Support Customer Experience Representative
2 days ago
Customer Support Specialist Role OverviewDeliver exceptional customer experiences by providing timely and accurate support.Respond to customer inquiries via various channels in a prompt manner.Offer insightful information regarding products, services, and policies.Address customer complaints and provide suitable solutions.Issue Resolution:Identify customer needs and provide optimal resolutions.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Documentation & Reporting:Maintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate reports as needed to track performance.Product & Policy Knowledge:Stay updated on company offerings, services, and new launches.Understand and communicate company policies clearly to customers.Team Collaboration:Coordinate with sales, operations, and technical teams to resolve customer issues.Participate in team meetings, training, and performance reviews.Required Skills & Qualifications:High school diploma or equivalent; associate degree preferred.Strong communication skills (verbal & written).Ability to multitask, prioritize, and manage time effectively.Familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.
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Customer Service Representative
2 weeks ago
Solapur, India ARDEM Data Services Full timeOverview:ARDEM is seeking a Customer Service Representative with strong technical understanding to support customer inquiries, process orders, and manage service tickets through Zendesk.Key Responsibilities:- Handle customer queries through Zendesk and provide timely, accurate responses.- Review engineering drawings, layouts, and specifications to process...
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Customer Experience Ambassador
1 week ago
solapur, India beBeeCustomerSupport Full timeAs a Customer Support Representative, you will be responsible for delivering exceptional customer experiences.About the Role:You will respond to customer inquiries via email, chat, and phone in a timely manner.Your primary goal will be to provide effective solutions to resolve customer issues with empathy and professionalism.Maintaining accurate records of...
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Customer Service Representative
2 weeks ago
Solapur, India Real Estate Matching - Real Estate Matching24 Full timeAbout the job This is a remote position. Compulsory Requirements: Minimum 3 Years Experience Salary Structure: Rs. 20,000 per month in hand for the initial 6 months Rs. 25,000 per month after the initial 6 months Work Arrangement: Work from Home Company Website: https://realestatematching24.com We are seeking a talented and experienced Customer Service...
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Bengali Customer Support Representative
2 weeks ago
solapur, India beBeeCommunication Full timeBengali Customer Support RepresentativeWe are seeking a skilled professional to deliver high-quality assistance to our customers.Respond to customer inquiries via calls, chats, and emails.Analyze customer needs and offer accurate solutions.Document interactions in CRM tools and follow standard procedures.Collaborate with internal teams to resolve complex...
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Customer Service Representative
2 days ago
solapur, India beBeeCustomer Full timeAbout this JobAs a customer service representative in the e-commerce automotive spare parts sector, you will be responsible for managing daily customer interactions, ensuring satisfaction by addressing complaints promptly, and maintaining records of conversations.Responsibilities include:Providing member support across multiple channels.Conducting product...
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Customer Experience Specialist
1 week ago
solapur, India beBeeCustomer Full timeJob DescriptionThe role of a Customer Service Agent is multifaceted. As the face of our organization, you will be responsible for providing top-notch customer support via various channels. Your mission will be to resolve customer queries efficiently and effectively, ensuring that our customers feel valued and supported.You will work closely with...
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Global Travel Support Specialist
1 week ago
solapur, India beBeeCustomer Full timeJob Title: Customer Service Representative We are looking for a motivated individual to join our virtual team as a customer service representative. About the Role:This is an opportunity to work in a remote setting with a global travel company. You will be responsible for handling inbound and outbound calls from US-based customers. The ideal candidate will...
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Customer Support Specialist
4 days ago
solapur, India beBeeCustomerService Full timeCustomer Support ExpertiseOur team seeks a dedicated and resourceful Customer Support professional to deliver exceptional service experience.Key Responsibilities:Customer Engagement: Address customer queries, resolve issues, and ensure high satisfaction levels through professional communication and problem-solving skills.Information Provision: Offer accurate...
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Customer Support Specialist
2 weeks ago
solapur, India beBeeCustomer Full timeJob Title: Customer Support SpecialistThe role of a Customer Support Specialist is to provide exceptional customer experience by answering inquiries, resolving issues, and ensuring overall satisfaction. This position involves communication via various channels including phone, email, chat, or in-person.This specialist will require strong problem-solving...
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Customer Support Specialist
3 days ago
solapur, India beBeeCustomerSupport Full timeThe Customer Support Specialist role is about providing exceptional service to customers.Delivering customer support through various channelsResponding to customer inquiries and resolving issues promptlyMain responsibilities include:Communicating effectively with customersMaintaining accurate customer recordsProviding product information and company...