Customer Support Specialist

3 days ago


solapur, India beBeeCustomerSupport Full time

The Customer Support Specialist role is about providing exceptional service to customers.Delivering customer support through various channelsResponding to customer inquiries and resolving issues promptlyMain responsibilities include:Communicating effectively with customersMaintaining accurate customer recordsProviding product information and company policiesKey tasks involve:Troubleshooting complex problemsEscalating critical issues to senior support staffPreparing daily summaries of customer interactionsTo succeed in this role, you will need excellent communication skills, strong problem-solving abilities, and basic computer literacy. Familiarity with CRM systems is also beneficial.



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