Customer Service Representative
2 weeks ago
About the job This is a remote position. Compulsory Requirements: Minimum 3 Years Experience Salary Structure: Rs. 20,000 per month in hand for the initial 6 months Rs. 25,000 per month after the initial 6 months Work Arrangement: Work from Home Company Website: https://realestatematching24.com We are seeking a talented and experienced Customer Service Representative to join our start up. We are passionate about building long-term brand equity and delivering exceptional value to our customers. As a Customer Service Representative you’ll be the first point of contact for our customers and a key support for our Sales team. You'll play a central role in ensuring smooth, accurate, and friendly communication across phone, email, web, and social media channels. From answering service and product questions and processing orders to resolving issues and coordinating with other teams, you'll help ensure every interaction reflects our commitment to excellent service. You'll be focused on making each customer experience a positive one. Key Responsibilities - Respond to customer queries around service and product availability, deliveries, and general information in a timely and helpful manner. - Accurately process customer orders and ensure all details are handled with attention and care. - Develop strong knowledge of our service and product range, promotions, and new launches to confidently support and advise customers. - Navigate and utilise CRM platforms (such as Salesforce) and logistics/order management systems efficiently. - Investigate and process customer claims with thoroughness and efficiency. - Maintain clear and accurate records of all customer interactions in Salesforce. We’re looking for someone who is proactive, detail-oriented, and committed to delivering excellent customer service. - Strong written and verbal communication skills. - Experience using CRM platforms (especially Salesforce), Shopify and Printful is highly valued. Familiarity with order management systems is a plus. - Excellent time management and organisational skills; able to manage multiple priorities with ease. - Proven problem-solving abilities and a logical, customer-focused approach. - Positive and solutions-focused mindset. - Collaborative team player who contributes to a supportive and high-performing team culture. Company Description: Real Estate Matching – Real Estate Matching24 is a full-service real estate agency. We manage, valuate, sell and rent each type of properties in the residential, commercial and vacation property sectors. We are franchisor and partner for independent real estate agents and franchisee real estate agencies. Also for independent property manager and valuation experts. In addition for franchisees property management, property valuation experts, mortgage broker and insurance broker. All franchisees and independent partner (real estate agents, property manager and property valuation experts) operating as sole proprietor/ entrepreneur or business owner. More information you will find on our website https://realestatematching24.in. Please send your application to jobs@realestatematching24.in.
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Customer Service Representative
1 day ago
solapur, India beBeeCustomer Full timeAbout this JobAs a customer service representative in the e-commerce automotive spare parts sector, you will be responsible for managing daily customer interactions, ensuring satisfaction by addressing complaints promptly, and maintaining records of conversations.Responsibilities include:Providing member support across multiple channels.Conducting product...
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Customer Service Representative
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Solapur, India ARDEM Data Services Full timeOverview:ARDEM is seeking a Customer Service Representative with strong technical understanding to support customer inquiries, process orders, and manage service tickets through Zendesk.Key Responsibilities:- Handle customer queries through Zendesk and provide timely, accurate responses.- Review engineering drawings, layouts, and specifications to process...
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Reservations Customer Service Specialist
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solapur, India beBeeCustomerService Full timeWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers in the automotive spare parts industry.The ideal candidate will have a strong background in customer service, with experience handling complex inquiries and resolving issues in a timely manner. They will also possess knowledge of automotive repair,...
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solapur, India beBeeCustomer Full timeJob Overview:We are seeking a customer service professional to join our e-commerce team. As a customer service representative, you will play a vital role in ensuring customer satisfaction by addressing complaints and inquiries promptly.Your key responsibilities will include managing daily customer requests, providing support across multiple channels, and...
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solapur, India beBeeCustomerSupport Full timeCustomer Support Specialist Role OverviewDeliver exceptional customer experiences by providing timely and accurate support.Respond to customer inquiries via various channels in a prompt manner.Offer insightful information regarding products, services, and policies.Address customer complaints and provide suitable solutions.Issue Resolution:Identify customer...
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Bengali Customer Support Representative
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Customer Service Support Specialist
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solapur, India beBeeCustomerService Full timeJob Opportunity:We are seeking an experienced Support Specialist to join our team. This role involves providing exceptional customer service, processing orders, and managing service tickets.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner.Review technical information to process customer requests and resolve issues.Maintain...
