Automotive Spare Parts Customer Service Specialist

2 weeks ago


solapur, India beBeeCustomerService Full time

We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers in the automotive spare parts industry.The ideal candidate will have a strong background in customer service, with experience handling complex inquiries and resolving issues in a timely manner. They will also possess knowledge of automotive repair, parts, and components, as well as technical or engineering experience.Key responsibilities include:Managing daily customer requests through various communication channelsProviding product information and sales assistance to customersProcessing returns and related requests efficientlyMaintaining accurate records of customer interactions and commentsRequirements:Demonstrated experience in customer serviceAutomotive repair, parts, and component knowledgeTechnical or engineering experienceStrong analytical and problem-solving abilitiesBenefits of this role include:Flexible working arrangementsOngoing training and development opportunitiesA dynamic and supportive work environment



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    About this JobAs a customer service representative in the e-commerce automotive spare parts sector, you will be responsible for managing daily customer interactions, ensuring satisfaction by addressing complaints promptly, and maintaining records of conversations.Responsibilities include:Providing member support across multiple channels.Conducting product...


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    Job Title:E-Commerce Automotive Spare Parts Customer Service RepresentativeThis is a customer-facing role that requires strong analytical and communication skills to resolve customer issues promptly.Key Responsibilities:Manage daily customer requests through multiple channels.Provide exceptional service to ensure customer satisfaction.Work with a team to...


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