Sales Operations Specialist

3 weeks ago

Solapur, India Riviera Partners Full time

Riviera is seeking a Sales Operations Specialist to join our dynamic Business Operations team. In this role, you will support a wide range of operational processes that ensure our business runs efficiently and our teams are equipped for success. You’ll work heavily inside Salesforce, support audit and reporting workflows, and assist with special projects when needed. We’re looking for a highly detail-oriented collaborator who thrives in a fast-paced environment, builds strong relationships, and delivers exceptional client service. The ideal candidate brings a sense of urgency, sharp attention to detail, and the ability to balance speed with precision.Responsibilities:Execute recurring business operational processes in alignment with established SLAsPerform periodic audits across systems, data, and internal processes; identify discrepancies and recommend corrective actionsProcess updates and changes across various operational workflows (records, opportunities, account data, internal trackers, etc.)Manage and update Salesforce data across recordsBuild, refine, and maintain Salesforce reports and dashboardsSupport troubleshooting and assist users with Salesforce best practicesPerform online research to verify and validate dataTranscribe meeting notes, email summaries, and action items for ongoing projects and initiatives.Maintain organized documentation across systems, folders, trackers, and shared materials to ensure cross-team accessibility and accuracyContribute to ad-hoc operational projects that increase team efficiency and improve internal workflowsSupport internal initiatives and process improvements as neededServe as support partner to the Salesforce Administrator, helping manage data quality, user requests, and system improvementsYou bring:Bachelor’s degree or equivalent experienceDemonstrated ability to organize, use sound judgment, prioritize, and meet deadlines in a fast-moving environment with shifting prioritiesHigh accuracy and extreme attention to detailStrong research, analytical, and written communication skillsHigh fluency with Salesforce (daily user) and ExcelAbility to learn new systems quickly and maintain working knowledge of all company platformsYou will stand out if you have:Salesforce Administrator or Advanced Administrator certification(s)Experience working in a professional services environment or a high-growth, process-driven organizationExperience supporting cross-functional operational initiativesLearn more about the culture at Riviera, meet our team, and connect with us through our social channels below. We look forward to meeting youWebsite- http://rivierapartners.com/ Blog - http://rivierapartners.com/blog/ Riviera Partners is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, citizenship, marital status, disability, protected veteran status or any other local legally protected characteristic. We are an E-Verify employer.

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