Business Development Manager

2 days ago

bikaner, India beBeeUpseller Full time

About the RoleThis role is an opportunity to take on a leadership position and drive business growth by identifying and capitalizing on opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.The ideal candidate will have strong communication skills and be able to build trust with clients through proactive engagement, understanding client requirements, and offering tailored solutions that add value.Upselling: Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.Cross-Selling: Promote complementary telecom services such as data packages, cloud solutions, VoIP, and managed services to existing customers.Customer Engagement: Build trust through proactive communication, understanding client requirements, and offering tailored solutions that add value.Market Analysis: Monitor customer usage patterns and industry trends to design targeted offers and campaigns for upselling and cross-selling.Collaboration: Work closely with operations, technical, and customer service teams to ensure smooth implementation of upgraded or additional services.Performance Tracking: Measure success through KPIs such as revenue growth, customer retention, and conversion rates for upsell/cross-sell initiatives.RequirementsTo succeed in this role, you will need:A deep understanding of telecom industry trends and technologies.Excellent communication and interpersonal skills.Ability to analyze complex data and make informed decisions.Strong problem-solving skills and ability to work under pressure.Familiarity with CRM software and other business tools.What We OfferWe offer a competitive salary and benefits package, including:Opportunities for professional growth and development.A dynamic and supportive work environment.A comprehensive benefits package, including health insurance and retirement plan.How to ApplyIf you are a motivated and results-driven individual who is passionate about driving business growth and delivering exceptional customer experiences, please submit your application today.

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