Relationship Manager
5 days ago
Assistant Relationship Manager
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let‘s lead the way together.
Job Responsibilities:
This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business, achieving monthly sales targets, and acquiring new customers through consultative selling of our card’s products via defined channels of acquisition [Retail, Corporate, Venue-sales]
Prospecting for new customers through existing leads and cold calling and maximizing lead generation.
Timely execution of all sales activities – leads, campaigns, referrals & any self-generated leads
Tracking and reporting sales performance including pipeline, acquisition results and market conditions
Set appointments, listen to customer needs, and sell most appropriate product.
Researches and understands prospects before making the call.
Ensures all applications are fully and accurately completed and submitted properly.
Be the interface between Amex and the customer to resolve any application processing issues.
Drive the on-boarding of new customers and initiates spend enablement activities.
Keep up to date on products and competition.
Attend and participate in regular staff meetings.
Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts.
Attend relevant industry and partner conferences, tradeshows, and networking events.
Requirements:
Education Background : MBA or Graduate
Minimum 6 months of front line/field sales experience in financial services, IT sales, Ecommerce, Travel, Lifestyle, Healthcare, Real Estate domain.
Demonstrated strategic ability– able to link Amex and customer goals.
Excellent verbal and written communication, relationship building experience in developing and executing successful sales strategies.
Excellent problem-solving skills.
Excellent planning skills and territory management skills
High levels of initiative, self-motivation, and time management
Ability to influence and negotiate with customers both internally and externally and at all levels.
Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face)
Ability to establish/maintain credibility with customers and partners.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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