Platform Support Specialist

Platform Support SpecialistThis is a key technical role — centered around product support, not call-center operations.You will handle real-time user queries, troubleshoot issues, and ensure seamless platform experiences while collaborating with an agile team.Provide prompt, clear, and accurate live chat (primary) and email (secondary) support...

Customer Support SpecialistAbout UsWe are an innovative AI customer service platform aiming to deliver exceptional support across various channels. About the RoleWe are seeking a Customer Support Specialist to join our growing team. You will be responsible for supporting clients by troubleshooting product issues, configuring AI agents, and ensuring their...

Job Title: Data Platform SpecialistThe Data Platform Specialist will design, develop, and maintain a robust data infrastructure using a scalable architecture.Expertise in SQL and ability to write complex queries efficiently.Familiarity with SQL performance optimization techniques and best practices.Design and implement end-to-end data pipelines adhering to...

Job Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team. In this role, you will be responsible for providing technical support to end-users via phone, chat, or self-service tickets.Main Responsibilities:Qualify and open tickets for remediation of events.Triage tickets to respective teams.Regularly...

**Platform Support Expert Wanted**DescriptionThis is a technical role that focuses on providing support for our trading analytics platform. We are looking for an expert who can handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience.The key responsibilities of this position include:Providing fast and accurate live chat...

Job Overview:The Tech Support Specialist will provide expert technical assistance to users via phone, email, chat, or ticketing system as first response. This includes supervising monitoring tools, diagnosing and resolving incidents, requests, or inquiries, escalating unresolved incidents to higher support levels following escalation protocols, logging all...

Product Installation and Support SpecialistOur organization is seeking an experienced professional to fill the role of Product Installation and Support Specialist. In this fully remote position, you will be responsible for ensuring seamless product installation and ongoing support for our clients.Installation & Configuration: Proven expertise in installing...

Job OverviewWe are seeking a highly skilled Business Central Senior Support Specialist to join our team.Mentor and train junior support specialists to ensure seamless knowledge transfer.Provide exceptional Tier 1 and 2 support for Business Central users, ensuring timely resolutions and high satisfaction levels.Diagnose and resolve complex system issues,...

Job OpportunityWe are seeking an accomplished integration specialist to join our team in building and enhancing integration solutions across our claims platform.The ideal candidate will be responsible for developing REST/SOAP APIs, designing batch and messaging processes, and collaborating with cross-functional teams to deliver high-quality solutions.Key...

Remote Support Specialist OpportunityOur organization seeks an experienced Remote Support Specialist to join our team. As a key contributor, you will be responsible for providing expert technical assistance and resolving complex issues related to computer systems and software applications.Key responsibilities include:Diagnose and troubleshoot advanced...