
Service Level Analyst
2 days ago
Role : Service Level Analyst
Experience : 8-12 years
Notice Period : 15 days or less
Location : All LTIM locations
JD:
- Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targets
- Ensuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level targets
- Provide monthly SLA performance reports (Critical Service Levels, Key Measurements and Critical Deliverables)
- Provide input for SLA changes and modifications, participate in negotiating changes to service levels
- Develop and coordinate SLA’s with internal and external customers
- Collect subjective customer satisfaction feedback to determine if SLAs accurately measure service
- Authorize additions, revisions or retirement of services in the service catalog
- Identify opportunities for continuous improvement by interacting with various teams and recommend improvements for service level management
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Service Level Analyst
2 weeks ago
Bangalore, India LTIMindtree Full timeRole : Service Level Analyst Experience : 8-12 years Notice Period : 15 days or less Location : All LTIM locations JD: Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targets Ensuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level...
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Service Level Analyst
1 week ago
bangalore, India LTIMindtree Full timeRole : Service Level AnalystExperience : 8-12 yearsNotice Period : 15 days or lessLocation : All LTIM locationsJD:Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targetsEnsuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level targetsProvide...
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Service Desk Analyst
2 days ago
bangalore district, India Launchio Consulting Full timeJob Title: Service Desk Analyst Location: Bangalore / Pune Salary Range: ₹5 LPA – ₹7 LPA (Based on Experience) About the Role We are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and expertise in...
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Service Desk Analyst
2 days ago
bangalore district, India Capgemini Engineering Full timeService Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you’ll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...
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Service desk analyst
1 day ago
Bangalore, India Launchio Consulting Full timeJob Title: Service Desk Analyst Location: Bangalore / Pune Salary Range: ₹5 LPA – ₹7 LPA (Based on Experience) About the Role We are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and expertise in...
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Service desk analyst
5 days ago
Bangalore, India Capgemini Engineering Full timeService Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you’ll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...
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Service Desk Analyst
2 days ago
bangalore, India Launchio Consulting Full timeJob Title: Service Desk AnalystLocation: Bangalore / PuneSalary Range: ₹5 LPA – ₹7 LPA (Based on Experience)About the RoleWe are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and expertise in resolving...
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Analyst, Service Delivery
2 days ago
bangalore district, India ReSource Pro Full timeGreetings from ReSource Pro! Job Title: Analyst, Service Delivey Working Experience: 2 - 7 years Department: US Property and Casualty (P&C) Insurance Minimum Qualifications: Any Graduation Purpose of the Position: Join our dynamic team at ReSource Pro India and elevate your career in the US Property and Casualty (P&C) Insurance sector. We are...
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Systems Analyst
5 days ago
Bangalore, Karnataka, India Corporation Service Company Full timeSystems Analyst Location India-Hybrid Bangalore primary and Mumbai Monday to Friday 12 p m to 9 p m Employment Type Full-Time Experience Level 5 7 years Job description for Systems Analyst About the Role We are looking for a talented Software Engineer with experience in React application development and NET...
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Service Desk Analyst
1 week ago
Bangalore, India Capgemini Engineering Full timeService Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you’ll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...