
Service Level Analyst
5 hours ago
Role : Service Level Analyst
Experience : 8-12 years
Notice Period : 15 days or less
Location : All LTIM locations
JD:
- Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targets
- Ensuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level targets
- Provide monthly SLA performance reports (Critical Service Levels, Key Measurements and Critical Deliverables)
- Provide input for SLA changes and modifications, participate in negotiating changes to service levels
- Develop and coordinate SLA’s with internal and external customers
- Collect subjective customer satisfaction feedback to determine if SLAs accurately measure service
- Authorize additions, revisions or retirement of services in the service catalog
- Identify opportunities for continuous improvement by interacting with various teams and recommend improvements for service level management
-
Service Level Analyst
24 hours ago
Bangalore, India LTIMindtree Full timeRole : Service Level Analyst Experience : 8-12 years Notice Period : 15 days or less Location : All LTIM locations JD: Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targets Ensuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level...
-
Service Desk Analyst
6 hours ago
bangalore, India Capgemini Engineering Full timeService Desk AnalystLocation: PAN IndiaExperience: 2–4 yearsChoosing Capgemini means choosing a place where you’ll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through efficient...
-
Data Analyst Lead
4 days ago
Bengaluru / Bangalore, Chennai, India beBeeData Analyst Full time ₹ 5,00,000 - ₹ 8,00,000About the Role","This role is a critical member of our team, working closely with data scientists and product managers to deliver high-quality results. The ideal candidate will have a strong foundation in data analysis and be able to execute on projects and initiatives with minimal supervision.","Our team is responsible for delivering one or more data...
-
IT Services Industry Analysts
3 hours ago
bangalore, India NelsonHall Full timeJob purposeNelsonHall has ongoing vacancies for industry research analysts in IT services. These are remote working roles offering a high degree of flexibility to suit qualified candidates globally.These positions provide the opportunity to liaise with industry leaders and become a leading authority within your areas of expertise, advising leading IT...
-
Network Security Analyst
24 hours ago
Bangalore, India Visa Full timeCompany Description: Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Highly Experienced Data Professional
4 days ago
Gurgaon / Gurugram, Bengaluru / Bangalore, Chennai, India beBeeData Analyst Full time ₹ 1,04,000 - ₹ 1,30,878Job Overview">This is a senior-level position for an experienced data analyst who can work independently and lead analytics efforts with high complexity.">Responsibilities">">The successful candidate will support data scientists working within the domains of the research data platform.">They will need to have a keen eye for detail, good analytical skills,...
-
Product Analyst
5 hours ago
bangalore, India Binary Semantics Ltd. Full timeAbout Binary SemanticsWe are a client centric global software development company offering IT services, Consulting services and Knowledge services across several industry segments such as Automobiles, Manufacturing, FMCG, Technology, Insurance, Travel, Hospitality and B2B Publishing. Our global operations spread across USA, Canada, Europe and India. We...
-
Business Analyst
1 day ago
Bangalore, India Silvermine Group Full timeBusiness Analyst work with internal functions to help them improve their processes and decisions. Conduct research and analysis to come up with solutions to business problems and help to introduce these to Silvermine. Data Analysis and Reporting: Analyze complex data sets to identify trends, patterns, and insights. Develop and automate reports using Power...
-
Network Security Analyst
3 hours ago
bangalore, India Visa Full timeCompany Description:Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Security Operation Analyst
24 hours ago
Bangalore, India Soffit Infrastructure Services (P) Ltd Full timeJob brief The Security Operation Centre (SOC) Information Security Analyst are the first level responsible for ensuring the protection of digital assets from unauthorized access, identify security incidents and report to customers for both online and on-premises. The position monitors and responds to security events from managed customer security systems...