Solution Architect- ServiceNow HRSD

1 month ago


bangalore, India AceNet Full time

A ServiceNow HRSD (Human Resources Service Delivery) Architect is responsible for designing and implementing ServiceNow solutions specifically tailored for HR processes. Here are some key responsibilities and qualifications typically associated with this role:

Key Responsibilities:

- Platform Configuration: Set up new functionalities related to HR case management, knowledge management, dashboards, and employee journey workflows.
- Data Migration: Migrate data from existing HR platforms (e.g., Salesforce) to ServiceNow.
- Integration: Build integrations between ServiceNow and other platforms such as Workday, Oracle, and various learning management systems.
- Security Maintenance: Ensure the security and access controls of the platform.
- Roadmap Management: Own and manage the ongoing ServiceNow HR Service Delivery product roadmaps and architecture.
- Collaboration: Work closely with HR leaders and other stakeholders to design solutions that meet enterprise needs.
- Mentorship: Mentor less experienced team members and contribute to the overall development of the organization.

Qualifications:

- Certification: ServiceNow HR Service Delivery (HRSD) certification and/or previous experience implementing HRSD solutions.
- Experience: Minimum of Ten years of related work experience, with at least 6-7 years in a technology architect role.
- Technical Skills: Hands-on experience with ITIL process implementation, HR table structure, application scoping, and modern programming languages



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