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HRSD Developer
1 month ago
- JOB SUMMARY:
- The Sr.Developer - HRSD serves as the subject matter expert in ServiceNow HRSD platform, Service portal, integrations, reporting, as well as a champion of best practices. The incumbent has extensive knowledge and experience with application development lifecycle, as well as strong technical troubleshooting skill and communication skill.
- Job Functions:
- Design, develop, and support ServiceNow HRSD solutions, Service portal, reporting, etc.
- Design, develop, and support integration between ServiceNow HRSD and other applications including customer's HR system.
- Provide consultation to customer users on technologies, data, and processes
- Responsibilities:
- Serve as a key team member in ServiceNow HRSD support team
- Support ServiceNow HRSD modules including Case Management, Knowledge Management, HR Agent Workspace, Service portal, integrations, reporting, etc.
- Lead effective communication between technical teams and stakeholders
- Design, develop, troubleshoot, debug, and deploy technical solutions
- Manage break fixes, enhancement requests, projects, configuration, workflow management, release management, system outrage, system maintenance, testing, and etc.
- Remain current with industry trends in order to advise, advocate, and implement solutions