Retail Sales Associate

2 months ago

pune, India Uni Seoul Full time

Job Title: Retail Sales Associate

Location: Viman Nagar, Pune

Company: Uni Seoul (Ignited Brain Solutions LLP)

Reports To: Store Manager/Head of Retail Operations


About Uni Seoul:

Uni Seoul is a fast-growing lifestyle brand offering a range of Korean-inspired products across categories such as Home & Living, Personal Care, Fashion, and more. We aim to elevate everyday life through stylish, functional products at accessible prices. As we continue expanding, we are looking for a creative and detail-oriented Visual Merchandising Executive to join our team.



Key Responsibilities:

Customer Engagement:

  • Greet customers in a friendly and professional manner.
  • Assist customers with product inquiries and provide detailed information on merchandise.
  • Offer personalised product recommendations to meet customer needs.
  • Address customer complaints and resolve issues promptly and courteously.

Sales and Product Knowledge:

  • Achieve daily and weekly sales targets by actively engaging with customers and promoting products.
  • Stay informed about current products, promotions, and store policies.
  • Promote and sell additional products and services such as warranties or memberships.

Store Presentation and Merchandising:

  • Ensure the sales floor is well-organized, clean, and visually appealing.
  • Restock shelves, replenish merchandise, and maintain accurate product displays.
  • Assist in receiving shipments and properly organising stock rooms.

Cash Handling and Transactions:

  • Process sales transactions accurately using the point-of-sale (POS) system.
  • Handle customer payments and ensure proper procedures are followed.
  • Balance the cash register at the end of shifts and ensure all transactions are recorded properly.

Team Collaboration and Support:

  • Collaborate with other team members to achieve sales goals and ensure smooth store operations.
  • Participate in regular team meetings and training sessions to stay updated on store policies and product knowledge.
  • Assist with special promotions, in-store events, or other sales activities as required.


Qualification:

  • Education: High school diploma or equivalent.
  • Experience: Prior retail experience will be plus point.


  • Skills:
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and problem-solving abilities.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and experience handling cash or processing transactions.


Physical Requirements:

  • Ability to stand, walk, and move for extended periods.
  • Ability to lift and carry merchandise weighing up to 25 lbs.
  • Willingness to work flexible schedules, including weekends, holidays, and evenings.








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