Retail Sales Associate

5 months ago

Hadapsarand Pune Maharashtra, India Meena Bazaar Full time

**Job description**

Job Summary:
A Sales Associate is responsible for providing excellent customer service and maximizing sales opportunities by assisting customers in selecting and purchasing products or services. They must possess a good understanding of the products or services offered by the company and be able to effectively communicate their features and benefits to customers.
- Key Responsibilities:

- Customer Assistance: Greet customers as they enter the store or approach the sales area, and provide a welcoming and informative experience. Listen to customer inquiries and assist them in finding the right products or services to meet their needs.
- Product Knowledge: Maintain a thorough understanding of the products or services being offered, including their features, benefits, pricing, and promotions. Stay up-to-date with product knowledge through training and resources provided by the company.
- Sales and Upselling: Actively promote and upsell products or services to customers by highlighting their advantages and cross-selling related items. Meet or exceed sales targets and goals set by the company.
- Point of Sale (POS) Operations: Accurately process transactions, including cash, credit card, or digital payments, using the POS system. Handle returns and exchanges following company policies.
- Inventory Management: Assist in maintaining product displays and ensure that shelves are adequately stocked and organized. Notify management of low stock levels or damaged products.
- Customer Relations: Build and maintain positive customer relationships by providing exceptional service, addressing questions and concerns, and resolving any issues that may arise.
- Visual Merchandising: Assist in setting up visual displays and arranging products to enhance the store's appeal and improve the customer shopping experience.
- Loss Prevention: Help prevent theft and losses by keeping an eye on customers and merchandise, ensuring security protocols are followed, and reporting any suspicious activities to store management or security personnel.
- Cleaning and Maintenance: Contribute to the overall cleanliness and tidiness of the sales area, including the cleaning of displays, shelves, and checkout counters.
- Team Collaboration: Work collaboratively with other sales associates, team members, and management to achieve common goals and maintain a positive work environment.

Skill Sets:

- Conversational Selling
- Technology Proficiency
- Selling Skills
- Product Knowledge

**Salary**: Up to ₹24,000.00 per month

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Yearly bonus*

**Education**:

- Intermediate (12th Pass) (preferred)

**Experience**:

- Retail sales: 2 year (required)
- Women's Ethnic Wear Apparel: 2 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Retail sales: 3 years (preferred)
- total work: 2 years (preferred)

**Language**:

- Hindi & English (preferred)

Shift availability:

- Day Shift (preferred)

Ability to Commute:

- Hadapsarand, Pune, Maharashtra (required)

Ability to Relocate:

- Hadapsarand, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9289413916

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