Retail Sales Associate

1 month ago

Pune, India Uni Seoul Full time
Job Title: Retail Sales Associate

Location: Viman Nagar, Pune

Company: Uni Seoul (Ignited Brain Solutions LLP)

Reports To: Store Manager/Head of Retail Operations

About Uni Seoul:

Uni Seoul is a fast-growing lifestyle brand offering a range of Korean-inspired products across categories such as Home & Living, Personal Care, Fashion, and more. We aim to elevate everyday life through stylish, functional products at accessible prices. As we continue expanding, we are looking for a creative and detail-oriented Visual Merchandising Executive to join our team.

Key Responsibilities:

Customer Engagement:

- Greet customers in a friendly and professional manner.- Assist customers with product inquiries and provide detailed information on merchandise.- Offer personalised product recommendations to meet customer needs.- Address customer complaints and resolve issues promptly and courteously.

Sales and Product Knowledge:

- Achieve daily and weekly sales targets by actively engaging with customers and promoting products.- Stay informed about current products, promotions, and store policies.- Promote and sell additional products and services such as warranties or memberships.

Store Presentation and Merchandising:

- Ensure the sales floor is well-organized, clean, and visually appealing.- Restock shelves, replenish merchandise, and maintain accurate product displays.- Assist in receiving shipments and properly organising stock rooms.

Cash Handling and Transactions:

- Process sales transactions accurately using the point-of-sale (POS) system.- Handle customer payments and ensure proper procedures are followed.- Balance the cash register at the end of shifts and ensure all transactions are recorded properly.

Team Collaboration and Support:

- Collaborate with other team members to achieve sales goals and ensure smooth store operations.- Participate in regular team meetings and training sessions to stay updated on store policies and product knowledge.- Assist with special promotions, in-store events, or other sales activities as required.

Qualification:

- Education: High school diploma or equivalent.- Experience: Prior retail experience will be plus point.

- Skills:- Excellent communication and interpersonal skills.- Strong customer service orientation and problem-solving abilities.- Ability to work in a fast-paced environment and multitask effectively.- Basic math skills and experience handling cash or processing transactions.

Physical Requirements:

- Ability to stand, walk, and move for extended periods.- Ability to lift and carry merchandise weighing up to 25 lbs.- Willingness to work flexible schedules, including weekends, holidays, and evenings.

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