Customer Success Manager
3 days ago
Hospitality → Premium Client Management Career Shift | Founder-Led Firm | Work From HomeLocation: Remote (India) Experience: 3–10 years in luxury hospitality Type: Full-timeAbout This Role (PLEASE READ BEFORE APPLYING)This role is specifically designed for professionals from luxury hotels / premium hospitality who want to transition into a stable, work-from-home, long-term client relationship career.If you’ve worked in Taj, Oberoi, ITC, Marriott, Hyatt, Leela, Ananda, Vana, Soho House, or similar high-touch environments — this will feel like a natural next step.If you come from BPO, back-office ops, generic coordination, or low-touch customer service, please do not apply. This role requires instincts that only premium hospitality develops.About Beacon HouseBeacon House is India’s only founder-led, Former Admissions Officer (FAO)-powered boutique global admissions firm. We work with a select cohort of families each year, offering deeply personalized, high-touch guidance for students applying to the world’s top universities.This is not an edtech ops role — this is premium client experience at the highest standard.Why Hospitality Professionals Excel HereIf you have spent years:handling VIP guestsanticipating needs before they are expressedcrafting warm, thoughtful communicationmanaging escalations with gracecoordinating across teamsoperating with polish, patience, and presence…then you already have 80% of what this role needs.We’ll teach you the education domain — the instincts must come from you.What You’ll Get (Your Lifestyle Changes)100% Work From HomePredictable hours (no night shifts, no split shifts)No standing 8–10 hoursNo rosters, no festival dutyWork with a specific set of families long-term (not transient guests)High-respect, thoughtful, mission-driven familiesA calm, founder-led culture that values warmth + excellenceYour Responsibilities1. Own the Relationship with FamiliesBe the primary point of contact for parents & studentsBuild trust, warmth, and long-term rapportEnsure every family feels supported, remembered, and cared for2. Deliver a Premium, Proactive ExperienceSend structured WhatsApp updatesAnticipate concerns before they arisePre-emptively communicate next stepsHandle escalations with emotional intelligence3. Manage the Student JourneyTrack deadlinesCoordinate with Graduate Coaches and Former Admissions OfficersPrepare weekly updates & action plans4. Maintain Zero-Friction OperationsSchedulingMeeting notesInternal tracking (Google Sheets / Notion)Keeping parents, students, GC, and FAO alignedWho Should ApplyYou have:3–10 years in luxury hospitality (Front Office, Guest Relations, Duty Manager, FOM, CRM, Wellness Hospitality, Concierge)Exceptional spoken & written EnglishA warm, calm, polished service styleAbility to manage multiple VIP clients without chaosHigh emotional intelligenceA proactive, anticipatory mindsetDesire to shift from hotel shifts → stable WFH careerBonus if you’ve worked in: Taj | Oberoi | ITC | Marriott | Hyatt | Ananda | Vana | Leela | Four Seasons | Roseate | Trident | Soho House.🚫 Who Should NOT ApplyTo keep the quality bar high, please do not apply if you have experience ONLY in:BPO / call centersBack-office operationsBasic coordination rolesSales / tele-salesEdtech supportGeneric admin/EA rolesThis role requires high-end service instincts, not process-driven ops.
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Customer Success Manager
5 days ago
bangalore, India Weekday AI Full timeThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
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Customer Success Manager
7 days ago
bangalore, India Weekday Full timeThis role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-timeWe are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey — from initial setup to successful...
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Customer Success Manager
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bangalore, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and written English...
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Customer Success Manager
4 days ago
Bangalore, India Skill Veda Full time € 5,00,000 - € 7,00,000Customer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
2 weeks ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
2 weeks ago
Bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
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Bangalore, India ColorTokens Inc. Full timeLocation: Bangalore (on site) Experience Level: 8 to 10 years About ColorTokens At ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral...
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Customer Success Manager
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Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Manager
2 weeks ago
bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : BangaloreREPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTIONAs a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Manager
2 weeks ago
bangalore, India Zocket Full timeCustomer Success Manager ( US ) About the organization - At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketing workflows. Our mission is bold yet simple: to streamline decision-making, dramatically reduce manual effort, and empower marketers to...
