Expert Executive Recruiters

5 days ago

bangalore, India Expert Executive Recruiters (EER Global) Full time

Our client delivers innovative high-performance e-powertrain systems. Their goal is to make electric mobility technology affordable for the mass market, making electric vehicles accessible to everyone, everywhere.


We are looking for a strong Integration Team Leader.


Key Responsibilities:

  • Lead and mentor a team of technical support professionals, ensuring they provide expert-level assistance for the customers, both remotely and on-site.
  • Troubleshoot and resolve complex technical issues while guiding team members to develop their skills and knowledge.
  • Collaborate with the R&D, sales, and project managers teams to identify and implement effective solutions, improve product offerings, and fix bugs.
  • Oversee the creation and maintenance of technical documentation, ensuring all relevant resources are accurate, clear, and accessible.
  • Preparing technical documentation and conducting training sessions for customers.
  • Build and maintain strong, long-term relationships with customers, ensuring high levels of customer satisfaction and loyalty.
  • Drive continuous improvement and ensuring your team is equipped with the necessary skills to address customer needs effectively.
  • Develop and maintain an in-depth understanding of our client's technology and solutions to provide exceptional service and guidance to both customers and internal teams.


Job requirements:

  • Bachelor’s degree in Electronics/ Electrical Engineering or a related field.
  • At least 12 years of experience in Integration Engineering or a similar technical role, with a strong background in system integration and troubleshooting.
  • At least 3 years of experience in managerial role.
  • Experience in maintaining and servicing electrical equipment, with hands-on expertise in both hardware and software aspects.
  • Ability to read and interpret technical data, schematics, and documentation effectively, ensuring accuracy and understanding in integration processes.
  • Fluent in English, both written and spoken, with strong communication skills to interact with both internal teams and international clients.
  • Positive attitude with a proactive, solution-oriented mindset; excellent problem-solving and troubleshooting abilities.
  • Strong communication skills, capable of working collaboratively with internal teams and providing effective customer support.
  • Willingness to travel internationally as required for on-site integration support, client meetings, or project rollouts.
  • Demonstrates strong team leadership skills, with the ability to motivate, guide, and mentor team members while ensuring the team's success in project delivery.
  • Customer-focused with a dedication to ensuring high customer satisfaction through prioritization, quality service, and professional interactions.
  • Ability to identify operational bottlenecks and drive continuous improvements within the integration process.

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