Technical Support Specialist
16 hours ago
Job Summary:We are seeking a highly skilled and detail-oriented Customer Support Associate to join our team. The successful candidate will be responsible for providing exceptional customer service, resolving queries in a timely manner, and working collaboratively with internal teams to ensure customer satisfaction.Key Responsibilities:To handle customer inquiries through Zendesk and respond accurately and promptly.To review engineering drawings, layouts, and specifications to process customer orders and submittals.To enter and maintain order details in the system with high accuracy.To prepare and share reports, documentation, and customer updates.To work closely with internal teams to resolve issues and ensure customer satisfaction.To retrieve technical and product-related information as needed to support customer requests.To manage multiple tasks in a deadline-driven environment.Requirements:A minimum of 3-5 years of customer service or technical support experience.Experience with Zendesk or similar ticketing/CRM platforms.Ability to read engineering drawings, blueprints, or basic technical diagrams.Strong written and verbal communication skills.Proficiency in MS Office 365, Adobe Acrobat, OCR tools, and Visio.Detail-oriented with strong problem-solving abilities.Qualifications:Bachelor's degree in Mechanical Engineering from a recognized university.2-3 years of hands-on experience in product design including 2D drafting, 3D modeling, and assembly using standard engineering and CAD tools.Strong understanding of engineering drawings, layouts, tolerances, and basic manufacturing processes.Experience working with customer specifications, technical documents, and product requirements.
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IT Support Specialist
3 days ago
guntur, India beBeeTechnical Full timeJob Title: IT Support SpecialistWe are seeking an experienced IT support specialist to join our team. The successful candidate will provide high-quality technical support to end-users via phone, chat, and self-service tickets.The ideal candidate will have a strong understanding of hardware and software troubleshooting, as well as excellent communication and...
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Join Our Team as a Technical Support Specialist
8 hours ago
guntur, India beBeeRetail Full timeTechnical Support Specialist for Retail SolutionsProvide end-to-end technical support for retail solutions used by a major client. The role involves supporting store operations, troubleshooting application issues, coordinating with stakeholders, and ensuring smooth business continuity.L2/L3 technical support for retail applications across multiple...
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Technical Support Specialist
3 days ago
guntur, India beBeeCustomer Full timeJob DescriptionWe are seeking a highly skilled professional to fill the role of Customer Experience Specialist in our Asia Pacific region. In this position, you will be responsible for providing exceptional technical and customer support for our products, attending events, updating support materials, and interacting with customers online and in person.This...
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guntur, India beBeeSoftware Full timeJob TitleA software support specialist is required to provide technical assistance for a web and mobile application.Resolve user issues related to the software, including internal teams, clients, and partners.Collaborate with engineers to identify and fix technical problems.Work closely with QA team to ensure product quality.Main Responsibilities:Support...
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Oracle EBS Technical Support Expert
3 days ago
guntur, India beBeeTechnical Full timeJob OverviewWe are seeking a highly skilled Oracle Technical Support Specialist to fill this position. The ideal candidate will have extensive experience in Oracle E-Business Suite R12 technical support across multiple Supply Chain and Manufacturing modules.
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NetSuite Technical Specialist
2 days ago
guntur, India beBeeTechnical Full timeJob DescriptionWe are seeking a seasoned NetSuite Technical Specialist to join our team. As an ERP Developer, you will be responsible for reviewing, analyzing, and modifying the ERP application including coding, testing, and debugging to support an organization's Enterprise Resource Planning (ERP) applications.This role involves working with ERP applications...
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Platform Support Specialist
2 days ago
guntur, India beBeeTrading Full timePlatform Support SpecialistWe are seeking a skilled Platform Support Specialist to join our team.This is a technical, product-centric support role – not a BPO or call-center positionAbout the RoleThis role involves handling real-time user queries, troubleshooting issues, and ensuring a seamless platform experience while working directly with the...
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Global Technical Support Role
2 days ago
guntur, India beBeeTechnical Full timeJob Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our global team. The ideal candidate will have a strong background in troubleshooting, customer interaction, and technical analysis.Key Responsibilities:Troubleshoot complex technical issues related to software, APIs, cloud services, networks, or system...
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Technical Support Specialist
3 days ago
guntur, India beBeeCustomer Full timeAbout Our Support RoleFlowcall is an AI customer service platform helping D2C brands deliver exceptional support.We're looking for a Customer Service Representative to support our growing client base. You'll help clients get the most out of Flowcall by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run...
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Senior Technical Support Specialist
12 hours ago
guntur, India beBeeTechnical Full timeJob OpportunityWe are seeking a highly skilled and experienced Technical Support Professional to join our team. The ideal candidate will be responsible for providing pre-sales technical communication and support for grid-connected inverters, energy storage converters, and PV-storage solution accessories.Main Responsibilities:Collaborate with the sales team...
