Technical Support Specialist
2 days ago
About Our Support RoleFlowcall is an AI customer service platform helping D2C brands deliver exceptional support.We're looking for a Customer Service Representative to support our growing client base. You'll help clients get the most out of Flowcall by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run smoothly.You will have these key responsibilities:Respond to client queries about product usage, features, and best practicesTroubleshoot issues clients face with AI agent performance and platform functionalityConfigure and fine-tune AI agents when they're not responding correctly or when clients escalateGuide clients through setup, onboarding, and ongoing platform optimizationDocument common issues and contribute to help articles and internal knowledge basesCollaborate with the product and engineering teams to flag bugs and suggest improvementsRequirements1-3 years of experience in customer service or client support, preferably in a SaaS environmentStrong written and verbal communication skills in English and HindiAbility to understand technical products and explain them simply to clientsProblem-solving mindset with attention to detailComfortable working across multiple tools and communication channelsExperience with D2C brands customer service is a plusFamiliarity with CRM tools, ticketing systems, or helpdesk platforms preferredBenefitsBe part of a fast-growing AI startupWork at the intersection of AI and customer experienceOpportunity to grow as the company scalesCollaborative culture
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IT Support Specialist
2 days ago
guntur, India beBeeTechnical Full timeJob Title: IT Support SpecialistWe are seeking an experienced IT support specialist to join our team. The successful candidate will provide high-quality technical support to end-users via phone, chat, and self-service tickets.The ideal candidate will have a strong understanding of hardware and software troubleshooting, as well as excellent communication and...
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Technical Support Specialist
2 days ago
guntur, India beBeeCustomer Full timeJob DescriptionWe are seeking a highly skilled professional to fill the role of Customer Experience Specialist in our Asia Pacific region. In this position, you will be responsible for providing exceptional technical and customer support for our products, attending events, updating support materials, and interacting with customers online and in person.This...
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guntur, India beBeeSoftware Full timeJob TitleA software support specialist is required to provide technical assistance for a web and mobile application.Resolve user issues related to the software, including internal teams, clients, and partners.Collaborate with engineers to identify and fix technical problems.Work closely with QA team to ensure product quality.Main Responsibilities:Support...
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NetSuite Technical Specialist
2 days ago
guntur, India beBeeTechnical Full timeJob DescriptionWe are seeking a seasoned NetSuite Technical Specialist to join our team. As an ERP Developer, you will be responsible for reviewing, analyzing, and modifying the ERP application including coding, testing, and debugging to support an organization's Enterprise Resource Planning (ERP) applications.This role involves working with ERP applications...
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Technical Support Specialist
2 hours ago
guntur, India beBeeCustomerSupport Full timeJob Summary:We are seeking a highly skilled and detail-oriented Customer Support Associate to join our team. The successful candidate will be responsible for providing exceptional customer service, resolving queries in a timely manner, and working collaboratively with internal teams to ensure customer satisfaction.Key Responsibilities:To handle customer...
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Oracle EBS Technical Support Expert
2 days ago
guntur, India beBeeTechnical Full timeJob OverviewWe are seeking a highly skilled Oracle Technical Support Specialist to fill this position. The ideal candidate will have extensive experience in Oracle E-Business Suite R12 technical support across multiple Supply Chain and Manufacturing modules.
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Platform Support Specialist
2 days ago
guntur, India beBeeTrading Full timePlatform Support SpecialistWe are seeking a skilled Platform Support Specialist to join our team.This is a technical, product-centric support role – not a BPO or call-center positionAbout the RoleThis role involves handling real-time user queries, troubleshooting issues, and ensuring a seamless platform experience while working directly with the...
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Global Technical Support Role
2 days ago
guntur, India beBeeTechnical Full timeJob Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our global team. The ideal candidate will have a strong background in troubleshooting, customer interaction, and technical analysis.Key Responsibilities:Troubleshoot complex technical issues related to software, APIs, cloud services, networks, or system...
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Solar Support Specialist
2 days ago
guntur, India beBeeSolar Full timeSolar Support SpecialistWe are seeking a skilled and detail-oriented specialist to provide online telephonic support to customers in the Australian market.You will be working closely with our customers to resolve technical queries and provide timely updates on customer complaints via ticketing tools or other systems. To succeed in this role, you must have...
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Expert Technical Support Specialist
2 days ago
guntur, India beBeeTechnical Full timeAs a senior technical support engineer, you will be the primary point of contact for our largest customers. Your expertise in Java support, software services, and system administration will enable you to troubleshoot complex issues across multiple Atlassian products.ResponsibilitiesPerform root cause analysis, debugging, and troubleshooting to resolve...